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Company Description CYFIRMA is a global leader in preemptive external threat landscape management, enabling organizations to predict and prevent cyberattacks through its AI-powered intelligence platform. By integrating nine pillars of external threat management including Attack Surface Discovery, Vulnerability Intelligence, Brand & Digital Risk Management, Third-Party Risk, Situational Awareness, Predictive Threat Intelligence, Threat Adaptive Awareness, and Sector-Tailored Deception Intelligence, CYFIRMA shifts cybersecurity from reactive to predictive. The platform delivers early warnings, personalized insights, and actionable intelligence from a hackers perspective, helping reduce cyber risk and costs through threat prioritization, contextual decision-making, improved visibility, and stronger operational resilience. CYFIRMA serves Fortune 500 companies and national agencies and is headquartered in Singapore with offices across APAC, the US, and EMEA. Company: CYFIRMA Location: India Remote (Bangalore preferred) Experience: 7+ years Employment Type: Full time | Client-facing (Remote) ABOUT THE ROLE We are looking for a highly motivated and technically strong Customer Success Manager/Sr. Manager/Director - Cyber Threat Intelligence to join our growing Customer Success team. You will be the trusted advisor to our customers, ensuring they successfully onboard, adopt, and derive maximum value from CYFIRMAs DeCYFIR platform a unified 9-pillar External Threat Landscape Management (ETLM) solution. This is a customer-centric role that blends deep expertise across Threat Intelligence, Attack Surface Management, Vulnerability Management, Cybersecurity consulting and other DeCYFIR pillars with strong account management skills. KEY RESPONSIBILITIES Customer Onboarding - Own end-to-end onboarding for new customers. Ensure they are live and realizing ROI in the shortest possible time through structured onboarding programs, training, and success planning. Technical & Pro .