Change Capabilities Manager

What you will do In this role, you will support the advancement and adoption of Amgens global ways of working, with a focus on strengthening how teams collaborate across geographies, time zones, and functions. Reporting into global Results Delivery Office (RDO) leadership and working in close partnership with other core business partners, you will help translate enterprise teaming principles into practical tools, routines, and behaviors that improve execution, alignment, and team effectiveness. You will play a key role in ensuring that global teaming practicessuch as asynchronous collaboration, clear ownership, and consistent operating normsare embedded into day-to-day ways of working across teams. This role requires strong change management, stakeholder engagement, and operational discipline to drive adoption and sustain behavior change at scale. Roles and Responsibilities: Lead rollout and adoption of global teaming practices across functions and geographiesEnable teams to implement practical tools and behaviors that improve collaboration (e.g., asynchronous work, structured handoffs, decision frameworks)Partner with program and functional teams to embed ways of working into day-to-day executionActivate and support change champion networks to drive local adoption and feedback loopsPartner with functional leaders and champions to reinforce teaming behaviors and operating normsDevelop and deliver enablement materials, playbooks, and guidance to support adoptionMaintain and enhance global teaming tools, templates, and resources to ensure usability and relevanceIntegrate resources into existing platforms and workflows to drive accessibility and sustained usageContinuously refine materials based on user feedback and evolving needsGather and synthesize feedback from teams, champions, and stakeholders to identify barriers to adoptionLeverage structured listening mechanisms (e.g., health checks, feedback channels) to generate actionable insightsIdentify collaboration friction points and drive targeted interventions to improve effectivenessContribute to the evolution of change capabilities and global teaming strategy based on data and insightsPartner with global RDO, functional leaders, and transformation teams to ensure consistent messaging and alignmentAct as a connector between central strategy and local execution to drive clarity and consistency What we expect of you Experience in transformation, change management, program delivery, or operational excellenceDemonstrated ability to drive adoption of new ways of working or behavioral change initiativesStrong stakeholder management skills, with ability to work across geographies and functionsExperience translating high-level strategy into practical tools, routines, and guidanceAbility to operate in a global, matrixed environment and influence without direct authorityHigh ownership mindset with focus on adoption, impact, and outcomes Basic Qualifications: Masters OR Bachelor's degree and 8 to 13 years of Business Performance, Continuous Improvement, or Project Management experience Preferred Experience: Experience supporting enterprise-wide change or culture initiatives focused on improving collaboration, team effectiveness, or ways of workingExposure to designing or deploying operating norms (e.g., decision-making frameworks, team charters, collaboration models) across distributed teamsExperience working with change champion networks or similar models to drive local adoption and feedback loopsFamiliarity with structured listening mechanisms (e.g., surveys, health checks, listening sessions) to inform continuous improvement Ways of Working: Ability to influence behavior change through structured interventions, communication, and stakeholder engagementStrong ability to translate abstract principles (e.g., asynchronous collaboration, global norms) into practical, team-level actionsComfort working across time zones and cultures, with sensitivity to different working styles and collaboration challengesAnalytical and iterative mindset, using data and feedback to refine approaches and improve adoption outcomes .