Regional Training Manager- Lucknow

Job Description Basic Details:Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Aditya Birla Capital Unit Aditya Birla Finance Ltd. Location Mumbai Poornata Position Number of the job Reports to: Poornata Position Number Poornata Position Title of the job (30 characters max) RTM-Retail Business Reports to: Poornata Position Title Zonal Training Manager - Retail Business Function HR Reports to: Function HR Department HR Reports to: Department HR Designation of the Employee Regional Training Manager - Retail Designation of the Manager Zonal Training Manager - Retail Business Date of writing/updation of JD 12 April 2024 1) Job Purpose:Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)To execute learning activities planned as per the learning architecture for the assigned region through ensuring effective training delivery, post program governance, and close engagement with regional business teams to measure and ensure business impact. Person will need to manage learning activities for all businesses in the region as required and also maintain training data. Manage stakeholder relationships at regional level and drive impact on identified business metrics through joint interventions and productivity initiatives. Maintain close connect with the FLS/FLM workforce, capture relevant feedback and areas of concern and communicate the same back to HO through regular interactions, coordinate with regional / zonal HR SPOCs to ensure all training related as well as non-training related employee issues are addressed effectively and promptly. Ensure on-field shadowing activities to consistently maintain detailed understanding of business environment and challenges faced by the sales and non-sales teams. 2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. Business Workforce Number (Max 254 Characters) Poornata: 6500 (Current) 8000 (Projected FY25) Non Poornata + External: 850 (Current) 1500 (Projected FY25) Unit Workforce Number (Max 254 Characters) Poornata: 6500 (Current) 8000 (Projected FY25) Non Poornata + External: 850 (Current) 1500 (Projected FY25) Function Workforce Number (Max 254 Characters) HR: 125 (Current) 140 (Projected FY25 Regional Workforce Number (Max 254 Characters) 500 (Current) 600 (Projected FY25) Department workforce No Functional Training Team 17 (Current) 31 (Projected) Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter Combined Book size (AUM) of INR 106,000+ Cr (as on 31 March 2024)Projected Combined Book Size (AUM) for FY24 of INR 140,000 CrTotal approved budget of 3.75 CrSales workforce spread over 400 locations, targeting growth to 500+ locations by FY25Count of Training Sessions: 700Count of Training Person-Days: 6000+ (excluding ELM)Key Parameters -Training delivery and maintaining monthly training data for all functional training sessionsAccountable for Sales Productivity and RetentionSalesSkill building sessions delivery and maintaining dataEnabling Customer Experience through Employee Skills enhancementProcess: FTR, Compliance , Systems adoption 3) Job Context & Major Challenges:Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section((Max 3975 Characters) Organization Context:Aditya Birla Capital is one of India's largest non-Bank financial conglomerates comprising of businesses ranging from Life Insurance, Health Insurance, Asset Management, Broking, NBFC and Housing Finance, among others. Business Context:Pivoting from its legacy of largely corporate-oriented lending, ABFL has been growing its retail franchise and footprint strongly in last few years. With a combined book size of 106000 Cr. retail franchise through its diversified secured and unsecured loan offerings and omni channel business platform the organisation is poised to grow to next level Over the last 5 years the organization has grown from a headcount of 350 to more than 6000, driven largely by launch of new lines of retail finance business and expansion of branch network. ABFL has seen a large growth especially with its pivot to new credit segments and the geographical expansion to emerging markets in tier 3 and 4 locations. With a strong focus on portfolio quality and profitability, ABFL's Retail Sales businesses seek to leverage higher employee productivity and team productivity as competitive advantages. Over last 5 years, the Retail business portfolio has grown from being 30% of total AUM to 65% of total AUM of ABFL and as such, as assumed a much higher strategic importance for the BU and for ABC as a .