Product Analyst (Surat)

Job Title Product Analyst Function IT Reporting To Team Leader Base Location Surat Work Mode Office work Education BCA MCA degree or same field for min 1 year experience Experience in years 1-5 years Notice Period Immediate No of Vacancy 01 About Us Whitelion Systems Private Limited is a leading company in the home automation industry We build smart technology solutions that make everyday living better We re looking for a Product Analyst to join our IT team with a key focus on improving and managing our ERP system while also supporting other IT-related projects and tasks Role Overview As a Product Analyst you will mainly work on improving our ERP system making sure it meets the needs of different departments You ll also support other IT systems and work on various projects that help improve how the company runs What You ll Do Understand how the ERP system is used by different teams and suggest better ways to use it Write and review MySQL queries to pull out useful data and solve system issues Work closely with users to gather requirements and turn them into system improvements Help manage IT and ERP-related projects from start to finish Train staff on how to use the ERP system effectively Provide support and troubleshoot ERP and other IT system issues Coordinate with other departments to ensure smooth system usage across the company Help with system testing documentation and reporting Requirements Strong understanding of ERP systems and how businesses use them Proficiency in MySQL including writing and analyzing complex queries Solid analytical and problem-solving skills Valuable knowledge of IT systems and software development processes Basic knowledge of APIs data integration or system workflows is a plus Familiar with project tracking tools e g Jira Trello Excellent verbal and written communication skills Ability to multitask and manage priorities effectively Comfortable working with multiple teams and departments Experience in training or guiding users on system use .