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Director - Continuous Improvement (Mumbai)

Delhivery · Mumbai City

📅 15/08/2026
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Key Responsibilities : - Develop thorough understanding of current processes through data, field visits and system understanding. - Identify inefficiencies, bottlenecks and areas of improvement for both service quality and profitability. - Drive improvement initiatives till end state by collaborating with multiple stakeholders. - Establish and track key performance indicators (KPIs) to measure the success of improvement initiatives. - Service Levels for facilities under scope. - Identify the process gaps and fixes. Implement the gaps at scale. Gaps can be process, product, structural, organizational. - Cost optimization. - Should know and have worked on activity based costing. - Process optimization. - Be able to identify redundancy in the processes. - Manual processes which can be automated. - P&L; Management - Project management Requied : - B.E/ B.Tech/ MBA from a reputed college - 5 to 6+ Years into SCM/ Warehouse Operations with FC background - Excellent analytical and problem solving abaility - Excellent communicator .
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