Continuous Improvement Analyst PPE (Bengaluru)

Management Level H Title: Continuous Improvement Analyst PPE Team: Retirement Solutions Reports to: Team Leader Job location: Equiniti Solutions (Bangalore) EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary: We have an extraordinary chance for Continuous Improvement Specialists to join our Retirement Solution & Customer Resolutions Operation. The CI Analyst supports the organisation in advancing operational excellence and delivering strategic goals through the identification of opportunities for improvement and efficiency. You will assess the current business process and ways of working, mapping the flow, including inputs and outputs, and recommend ways to improve efficiency, increase quality and reduce cost. You will introduce metrics to monitor the new processes to ensure they deliver the intended efficiencies. Core Duties/Responsibilities The successful candidate will be responsible for the following: - Working with operational delivery teams, project managers, contractors, development teams and other project stakeholders to deliver effect improvements within the operation - Manage key stakeholders to gain their trust and buy-in to the continuous improvement strategies, from inception through to implementation - Bringing experience to lead the questioning of existing business processes to identify pain points and use best practice thinking and methodologies to land effective positive change - Shaping and driving delivery through effective problem solving and pract .