E-Commerce QA Tester

Job description We're a UK-based omni-channel jewellery retailer with a nationwide network of showrooms and a growing multi-region e-commerce presence. We're looking for a QA Tester to help us ship high-quality software across our web and in-store platforms. You'll be testing a complex, high-value e-commerce experience from custom product configurators (ring and pendant builders) and checkout, to finance, store-stock, and appointment journeys catching issues before they reach customers. You'll work closely with developers and product managers throughout the development cycle. Whether you're strong in manual testing, automation, or both, we want someone who cares about quality and takes ownership of it. What You'll Do Understand requirements and user stories to design clear, thorough test cases and test plansExecute functional, regression, smoke, and exploratory testing across web/mobile platformsTest complex, business-critical customer journeys end to end: product configurators/"build your own" flows, basket, checkout, payment, and order confirmationValidate high-value transaction flows, including payment gateways, 0% APR / finance provider integrations, promotions, discounts, and price accuracyTest multi-region and multi-currency behaviour localised pricing, currency conversion, tax/VAT, delivery options, and the correct region experience per marketVerify omni-channel features such as store/stock availability, click & collect, appointment booking, and store locator, ensuring online and in-store data stays consistentWrite and maintain automated test scripts to speed up regression cyclesLog and track defects clearly, with steps to reproduce, in tools like JiraTest APIs using tools like Postman (including third-party and ERP/stock integrations)Perform cross-browser and cross-device testing to ensure a consistent user experience across desktop, tablet, and mobileValidate data using SQL queries when needed (e.g. pricing, stock, and order data integrity)Work closely with developers and product managers to clarify requirements and resolve issues quicklyParticipate in sprint planning, stand-ups, and retrospectivesTrack and report on testing progress and quality metricsWhat We're Looking For 3+ years of experience in software testing (manual, automation, or both)Solid understanding of QA fundamentals SDLC, STLC, test case design, defect lifecycleComfortable using bug tracking tools like JiraExperience with API testing tools (Postman or similar)Basic to intermediate SQL skillsFamiliarity with Agile/Scrum ways of workingGood communication skills able to write clear bug reports and explain issues to both technical and non-technical teammatesA sharp eye for detail and a genuine curiosity to "break things" and find edge casesComfortable testing e-commerce checkout, payment, and pricing flows where accuracy really mattersGood to Have (Not Required) Experience testing e-commerce platforms, ideally Magento / Adobe CommerceExposure to multi-store, multi-currency, or multi-region site testingFamiliarity with payment gateway and/or finance integration testingExperience with automation frameworks like Selenium, Cypress, or PlaywrightExposure to CI/CD pipelines (Jenkins, GitLab CI)Mobile testing experience (Appium)Knowledge of performance testing tools (JMeter)ISTQB certificationExperience with BDD frameworks (Cucumber, SpecFlow)What Makes You a Great Fit You take ownership of quality, not just ticking boxes on a checklistYou're comfortable working independently and speaking up when something feels offYou can juggle multiple test cycles and priorities without dropping the ballYou enjoy collaborating with developers and treat bugs as puzzles, not personal winsAbout the Company: Cubix Digital Solutions is the dedicated digital back office for Apex Jewellers, one of Europe's leading jewellery retailers. With offices in Mumbai and Hyderabad and a team of over 40 professionals (expanding to 120+ including the manufacturing unit team), we support international business operations through software development, ERP, e-commerce, digital marketing, finance, customer support, and business process automation. Based in Andheri SEEPZ, Mumbai, we foster a culture of innovation, ownership, collaboration, and continuous improvement. We encourage the use of AI and modern technologies to solve real business challenges and deliver operational excellence. Compensation: 500,000.00 - 1,000,000.00 per year Benefits: Paid sick timePaid time offProvident FundApplication Question(s): Do you have hands-on QA testing experience specifically on an e-commerce or retail platform (e.g., testing product listings, cart, checkout, or payment flows) If yes, please name the company/platform and describe your role.How many years of hands-on experience do you have writing and executing SQL queries for backend/database validation Which API testing tools have you used, and can you briefly describe a scenario where you validated a payment or .