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About the job: Are you a detail-oriented individual with a passion for resolving disputes and providing exceptional customer service If so, we have the perfect opportunity for you at ScanPay! As a Dispute Analyst, you will play a crucial role in ensuring customer satisfaction and resolving any payment discrepancies that may arise. Key responsibilities: 1. Utilize your English proficiency to effectively communicate with customers and internal teams. 2. Employ your expertise in dispute resolution to investigate and resolve payment disputes in a timely manner. 3. Utilize MS-Excel to analyze data and identify trends in payment disputes. 4. Apply analytical thinking to develop innovative solutions to prevent future payment discrepancies. 5. Manage and prioritize a high volume of emails related to payment disputes. 6. Collaborate with cross-functional teams to streamline the dispute resolution process and improve overall customer experience. 7. Provide regular updates and reports on dispute resolution activities to management. If you are a proactive problem-solver with excellent communication skills and a strong attention to detail, we want to hear from you! Join our team at ScanPay and take your career to the next level. Apply now! Who can apply: Only those candidates can apply who: are from Bangalore only Salary: 2,50,000 - 3,50,000 /year Experience: No experience required Deadline: 2026-09-13 23:59:59 Other perks: Health Insurance Skills required: Analytical Thinking, MS-Excel, English Proficiency (Written), Email Management and Dispute Resolution Other Requirements: 1. Basic understanding of online payments, chargebacks, or financial operations (training will be provided).2. Strong attention to detail.3. Good written communication skills.4. Ability to work with spreadsheets and documentation tools.5. Proactive and organized. About Company: Scanpay is a payments platform helping businesses accept payments securely and efficiently. We work with merchants across different industries and ensure smooth transaction monitoring, dispute handling, and risk management. .