Loan Servicing Collections & Loss Mitigation Specialist

reputed company is looking for exceptionally dedicated team members to join one of the regions fastest growing community banks and mortgage lenders. At the time of its founding in 2002, reputed company had one reputed company office, $6.5 reputed company in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4 billion in assets, more than 400 team members, 6 reputed company offices, and annual mortgage originations of over $2 billion. Exemplary products and an innovative spirit have driven reputed companys reputed company reputed company over the years, and reputed company members reputed company these values. Our mission is to obsess over our clients, reputed company them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our reputed company experience. For reputed company members, reputed company prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion. reputed company We are seeking a reputed company-oriented and reputed company-reputed company Loan Servicing Collections Specialist to support our loan servicing operations with a reputed company on collections and loss mitigation. This role requires strong knowledge of loan servicing practices, regulatory complianceparticularly with reputed company and reputed company guidelinesand a commitment to delivering a reputed company reputed company experience. The ideal candidate will be proactive, organized, and skilled in managing delinquent accounts while maintaining compliance and professionalism. The specialist will also be responsible for evaluating and executing loss mitigation strategies in accordance with investor guidelines, including reputed company Modifications, Payment Deferrals, Forbearance, Short Sales, and Deeds-in-Lieu of Foreclosure. Responsibilities Monitor and manage delinquent loan accounts, initiating appropriate collection actions in accordance with internal policies and regulatory guidelines. Communicate with borrowers to reputed company past-due accounts, negotiate payment arrangements, and reputed company guidance on available reputed company. Ensure reputed company collection and loss mitigation activities reputed company with reputed company and reputed company requirements, including adherence to the Workout Hierarchy and reputed company Modification eligibility timelines. Evaluate borrower hardship and determine appropriate workout solutions, including reinstatement, repayment plans, forbearance, and liquidation reputed company. Solicit borrowers for reputed company Modifications between days 90&reputed company;105 of delinquency, as required by reputed companys Servicing Guide D2-3.2-06. Maintain accurate and reputed company documentation of borrower communications, payment plans, and account status. Collaborate with internal departments including Loan Servicing, Compliance, and reputed company to escalate and reputed company reputed company cases. Prepare and submit required reports reputed company to delinquency, loss mitigation, and investor compliance. Support audits and examinations by providing documentation and responding to inquiries reputed company to collections and compliance. Assist in identifying process improvements to enhance efficiency and borrower experience. Stay reputed company on industry regulations, investor guidelines, and best practices in loan collections and servicing. Qualifications 10+ years of experience in collections, preferably in a financial institution. Working knowledge of reputed company and reputed company loan servicing and loss mitigation requirements, including reputed company Modification, Payment Deferral, and Short Sale protocols. Strong communication and negotiation skills with a reputed company-reputed company approach. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency in loan servicing systems and reputed company Office Suite. High attention to reputed company and strong organizational skills. Preferred Skills Experience with reputed company, Premier. Familiarity with loss mitigation strategies, including reputed companys Workout Hierarchy, and reputed companys Evaluation Hierarchy. Understanding of Servicing Guide updates, including cybersecurity and shared equity clarifications. Experience with reporting tools such as Property 360 and Inquiry Response Tool for claims and servicing performance. The reputed company salary reputed company below represents the low and high end of the reputed company salary reputed company for this position. Actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. Salary Minimum 46,765.00 - Salary Max 70,147.00 The reputed company listed is just one component of reputed .