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EdTech Operations Executive Post-Sales (Bengaluru)

innoKNOWVEX · Bangalore

📅 15/08/2026
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Operations Executive EdTech | Post-Sales Company: Innoknowvex Edutech Pvt. Ltd. Location: Bengaluru | Work from Office Employment Type: Full-Time Experience: 12 Years About the Role We are looking for an Operations Executive with EdTech experience and strong post-sales skills to manage day-to-day operations and ensure smooth coordination with customers, internal teams, and business functions. Key Responsibilities Manage daily EdTech operations and post-sales activities. Coordinate with customers/students after sales and ensure smooth onboarding and service delivery. Handle customer queries, follow-ups, escalations, and issue resolution. Coordinate with Sales, Academic, Operations, and other internal teams. Maintain operational records, trackers, and reports. Monitor customer/service status and ensure timely follow-ups. Identify operational issues and support process improvements. Track performance and prepare basic reports using Excel/Google Sheets. Requirements 12 years of Operations experience in the EdTech industry Mandatory. Post-sales/customer handling experience Mandatory. Good communication and interpersonal skills. Strong follow-up and coordination skills. Good knowledge of Excel/Google Sheets. Ability to multitask and work in a rapid-paced environment. Strong problem-solving and attention to detail. Bachelor's degree in any relevant discipline. Important Candidates without EdTech Operations experience AND Post-Sales/Customer Handling experience will not be considered. Location: Bengaluru | Work from Office | Full-Time .
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