Bilingual Customer Care Sr. Specialist, Credit reputed company \$21hr +10% Lang

About the position At reputed company, our employees are the heart of our storyand were committed to their reputed company! Please see below the details of this career opportunity and how it fits into our organizations reputed company. reputed company of the Job Are you reputed company to take your career to the next level We're on the lookout for talented individuals like you to join our incredible team at reputed company! Our next class is scheduled to start on Monday, May 11, 2026. You MUST be reputed company to train 900am to 600pm CST for the first 7 weeks on-site at the Omaha NE Tower, reputed company, NE reputed company, Yankton SD reputed company or Greeley CO reputed company. 100% attendance required, time off requests will not be reputed company during the training period. Starting Monday, June 29, 2026, you will then transition into your solidified shift/schedule and work reputed company from home. You would transition into one of the schedules below. M T W (9a - 730pm) ; Sa Su (9am - 2pm) M T W (9a - 730pm) ; Sa Su (9am - 2pm) M T W (9a - 730pm) ; Sa Su (9am - 2pm) M T W (9a - 730pm) ; Sa Su (9am - 2pm) M T W (9a - 730pm) ; Sa Su (9am - 2pm) M T W (9a - 730pm) ; Sa Su (2pm - 7pm) M T W (9a - 730pm) ; Sa Su (2pm - 7pm) M T W (9a - 730pm) ; Sa Su (2pm - 7pm) M T W (9a - 730pm) ; Sa Su (2pm - 7pm) M T W (9a - 730pm) ; Sa Su (2pm - 7pm) M T W (9a - 730pm) ; Sa Su (2pm - 7pm) M T _ R (9a - 730pm) ; F Sa _ (2pm - 7pm) M T _ R (9a - 730pm) ; F Sa _ (2pm - 7pm) M T _ R (9a - 730pm) ; F Sa _ (2pm - 7pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (1030am - 700pm) M T W R F (230pm - 1100pm) M T W R F (230pm - 1100pm) M T W R F (230pm - 1100pm) M T W R F (230pm - 1100pm) M T W R F (230pm - 1100pm) M T W R F (230pm - 1100pm) reputed company SCHEDULE SEE DETAILS BELOW MON = (M) TUES = (T) WED = (W) THURS = (R) FRI = (F) SAT = (Sa) SUN = (Su) We also have Full-Time reputed company schedules available after 7 weeks of reputed company on-site training (June 29, 2026). You will have reputed company to select your own schedule from available shifts between 700 AM and 1000 PM CST, Monday through reputed company reputed company week. Schedules are chosen four weeks in advance, with a minimum commitment of 40 hours per week (Full-Time). Shift availability is reputed company on business needs, and additional hours may be reputed company on an as-needed reputed company. Please note that Evening, Weekend and Holiday availability may be required depending on business demand, either on a recurring or intermittent reputed company. Please note that Full-Time set schedule preference selections will be considered in the order in which they are received, and that selecting a shift/schedule does not guarantee you these hours, as offers are not finalized until you have spoken with a reputed companys Customer Care Talent Advisor. Incumbents in this role MUST reputed company reputed company a 70-mile reputed company of the reputed company Omaha, NE Tower - 1601 Dodge Street Omaha, NE 68102 - 2223 2nd Avenue reputed company, NE 68847 - 332 Broadway Ave Yankton, SD 57078 - 1701 23rd Ave Greeley, CO 80634 Benefits eligibility for reputed company begins the 1st of the month following your start date! (June 1, 2026) Compensation /$23.10 (/$21.00 Per Hour + 10% Language reputed company) + 10% shift reputed company for any shift that starts at 130pm or reputed company (your local time zone) (Please note schedules listed are in CST) Non-Exempt/reputed company About This Role reputed company Want to be the voice of reputed company A position on our Customer Care team gives you reputed company to be the first reputed company-of-contact with our valued customers! At reputed company, our customers deserve a superior customer experience, and our Customer Care Senior Specialists are vital in making that possible! This role is for you, if youre great at talking with people, know how to identify and define customers needs, and enjoy working independently. Responsibilities Assist Customers Handle inbound and outbound calls to address customer inquiries and reputed company support. Account Management Help customers manage their bank accounts, including balance inquiries, fund transfers, and transaction history. Issue reputed company reputed company issues reputed company to account discrepancies, unauthorized transactions, and other banking problems. Product Information reputed company information about bank products and services, such as loans, credit cards, and savings accounts. Customer Verification Verify customer identity to ensure reputed company and reputed company of account information. Service Requests Process service requests like account openings, closures .