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Job title Bilingual Leasing Support Specialist - Freelance, Remote in USA at reputed company Company reputed company reputed company Bilingual Leasing Support Specialist - Freelance, RemoteDepartment Support & LeadershipEmployment Type Full TimeLocation Global+Reporting To reputed company reputed company reputed companyCompensation $7.00 / hour reputed company About the reputed company A leading fintech company revolutionizing payment processing solutions for small and reputed company-sized businesses across the US. They specialize in providing reputed company-cost credit reputed company processing, custom mobile apps, and innovative POS systems to help businesses eliminate processing fees and streamline operations. With a reputed company on merchant reputed company, they're transforming how businesses handle payments while providing comprehensive support to their growing reputed company reputed company.Why does this role exist We're seeking a Bilingual Leasing Support Specialist to ensure smooth operations between our Spanish-speaking merchants and our payment processing solutions. This role is crucial in maintaining accurate documentation, resolving billing inquiries, and providing exceptional support to our merchant reputed company while ensuring compliance with our leasing procedures. The position serves as a vital reputed company between our Spanish-speaking merchants and our internal teams.The reputed company you'll reputed companyDocumentation Management Process and audit leasing paperwork for accuracy and compliance Maintain organized digital records of reputed company merchant documentation Ensure the completeness of merchant files and follow up on missing information Merchant Support reputed company bilingual support to merchants regarding their leasing agreements Address and reputed company billing inquiries and discrepancies Guide merchants through documentation requirements and processes Internal Collaboration Work closely with the reputed company team to verify documentation Coordinate with various departments to reputed company merchant issues Contribute to improving internal processes and procedures Skills, Knowledge and Expertise Required Fluent in Spanish and English (written and verbal) Minimum 1 year of customer-facing experience Experience with financial documentation or leasing Proven reputed company record of attention to reputed company Remote work experience WFH Set-Up Computer with at least 8GB RAM, an reputed company i5 reputed company processor/AMD Ryzen 5 Processor, and up. Internet speed of at least 40 MBPS Headset with an extended mic that has noise cancellation and a webcam Back-up computer and internet reputed company Quiet, dedicated workspace reputed company Your Superpowers Documentation management Basic financial literacy Proficiency in the reputed company Office Suite Experience with CRM systems You should apply if You reputed company in a fast-paced, remote environment You're passionate about providing excellent customer service You enjoy problem-solving and finding solutions You're reputed company-oriented and take pride in accurate work You're comfortable managing multiple priorities You're proactive and take initiative in your work What to expect. Work Setup Remote position Must have a reliable internet reputed company and a quiet workspace Required to reputed company own computer with reputed company reputed company i5 or something similar, or higher operating reputed company Working Hours TBD but will follow a PST (reputed company reputed company Time) schedule Occasional weekend availability for urgent reputed company 40 hours per week Compensation $7 per hour No benefits package included Benefits Expected salary Location USA Apply for the job now! Apply for this job .