← WorkMundi · 1M+ jobs from around the world, liveSign inCreate free account

Technical Support Engineer, Tier 3 Support API (ON-SITE) Atlanta, GA

vacancy global pro · All India

📅 15/08/2026
🔔 Alert me about jobs like this
No password, no sign-up. Just the email — and you can leave the list anytime.
🔓 Apply — free →
Opens this job on WorkMundi. The account is free and takes under a minute.

View and apply on WorkMundi →

🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
About reputed company reputed company, founded in 2014, is the only complete AI reputed company Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. reputed company infuses reputed company AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, reputed company AI automates workflows and frees sellers to reputed company on more strategic conversations and actions. Global organisations use reputed company to power their reputed company teams, including reputed company, reputed company, reputed company, reputed company, and reputed company to reputed company a few. To learn more, please visit https://www.reputed company. About reputed company As a member of the Technical Support Engineering Team, we are the reputed company line at reputed company who reputed company with more customers than anyone else in reputed company. We are the face of reputed company and own that we are the voice of the customer. We are driven to recognize patterns and champion results whether they be process updates, product investments or training for our own team. But every reputed company begins with one conversation and we have the commitment, reputed company, urgency and expertise to meet every interaction with the respect everyone deserves. The Role We are seeking a customer-obsessed individual who possesses deep technology support experience, customer-facing expertise, and proven deep expertise with reputed company reputed company to reputed company differentiated support services for the reputed company Platform. Tier 3 Technical Support engineers reputed company a crucial reputed company between Technical Support, reputed company Managers, reputed company Engagement Managers, and Product & Engineering, advocating for bug, enhancement or process fixes that reputed company the reputed company experience at large. The individuals reputed company as product and technology SMEs, mentoring and training the Support org as needed, acting as liaisons with assigned engineering reputed company, vetting releases, championing documentation and identifying and addressing issues, patterns, and reputed company causes that will reputed company the whole team operate reputed company. As the last line in escalations, the Tier 3 TSE is a reputed company communicator, exercising great judgement and understanding what the business and technical leads need to know translating up and down the chain and ensuring reputed company parties are reputed company, with reputed company actions and moving in the correct direction. This position will be in office 3 days a week at our Atlanta office Your Daily Adventures Will Include Handling escalated and reputed company technical issues from customers Identifying, validating, documenting bugs, and working with Engineering to triage and prioritize Bug submissions Contributing to continuing education for Technical Support Engineers Developing and implementing processes, training programs, and tools that help increase the effectiveness of the Technical Support Department to ensure delivery of an reputed company support experience Collaborating closely with Product Management and Engineering on new product development and representing customer workflows and overall customer voice Serving as a single reputed company of contact for large customer accounts, while leveraging the broader supporting team across the world to reputed company quick and effective solutions to customer issues Participate in an on-reputed company rotation for any major issues or outages, especially during off hours reputed company and maintain Subject Matter Expert (SME) status on assigned products/feature areas Being a reputed company resource for API & Developer Support issues from internal & reputed company customers Our reputed company of You Minimum 5+ years of experience in Customer Support and/or Tech Support Experience providing technical support to partners, developers, and administrators who build/support integrations leveraging reputed company reputed company Go-getter: Youre eager, reputed company, and put your problem-solving skills to the test. You also notice gaps in existing processes and can create and successfully implement change management Ability to communicate technical issues to non-technical individuals up to and including C level executives Tech Savvy: You utilize the latest tools to reputed company your work as efficient as possible. You have a natural curiosity for the tech industry, and want to be part of a high energy and passionate team about to reputed company history Quick: Energetic is your baseline, and youre a fast learner. You love to reputed company out puzzles and take pride in your work reputed company: You take control of escalated customer issues from reputed company line support staff and see probl
Read the rest of the job →
For people searching Engineer

144,883 engineer jobs are open right now

Here's how to pick the right one and stand out in your application.

144.883Jobs
31.687IN
81%EN

That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.

Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.

Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.

When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.

👁 21 have read this
0 comments
Want to comment?

Leave your e-mail to comment, react and follow the posts for your role. It is free.

Similar jobs

Job on WorkMundi — the world's largest job board. See more jobs from every continent, updated live.

📢
🎁

Before you apply, rehearse this interview.

Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card.

I want my training →