Relationship Manager - Supply Chain Finance (Visakhapatnam)

Role & responsibilities Customer Acquisition & Business Development - Identify and acquire new customers through market research, field visits, networking, and lead generation. - Develop and execute territory sales plans to target builders, contractors, manufacturers, retailers, and other key stakeholders. - Convert qualified leads into active customers and achieve monthly and quarterly sales targets. - Build a solid customer pipeline and expand market penetration. Account Management & Customer Success - Manage the complete customer lifecycle, including onboarding, engagement, repeat business, and long-term retention. - Build trusted relationships with key decision-makers and increase customer wallet share. - Identify upselling and cross-selling opportunities by analyzing customer buying behavior. - Ensure timely collection of receivables and maintain healthy customer accounts. - Deliver superior customer service through proactive communication and quick issue resolution. Digital Adoption & Market Intelligence. - Monitor local market trends, competitor activities, pricing, and customer preferences. - Share actionable market insights with internal teams to improve product assortment, pricing, and customer experience. Cross-functional Collaboration - Coordinate with Supply Chain, Logistics, Credit, Category, Operations, and Product teams to ensure seamless order fulfillment and customer satisfaction. - Maintain compliance with company policies, sales processes, and regulatory requirements. Preferred candidate profile - Bachelor's degree in Business, Marketing, Engineering, Commerce, or a related field. - 4+ years of experience in B2B Sales. - Experience in construction materials, building materials, steel, cement, industrial products, FMCG, paints, pipes, electricals, or related industries is preferred. .