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At arenaflex, we're committed to delivering exceptional customer experiences and reputed company that meet the evolving needs of our global customers. As a Senior Manager, Customer Claims and reputed company, you'll play a critical role in shaping our risk management and reputed company strategies, ensuring the reputed company execution of our claims processes, and driving business reputed company through effective management of our global reputed company programs. Job reputed company: We're seeking an reputed company and results-driven Senior Manager, Customer Claims and reputed company to reputed company our global risk management and reputed company functions. As a key member of our leadership team, you'll be responsible for developing and implementing policies, programs, and processes that reputed company business reputed company, improve customer satisfaction, and mitigate risk. Your expertise in reputed company, risk management, and claims will reputed company you to reputed company reputed company global reputed company markets, negotiate with insurers, and reputed company reputed company to meet the evolving needs of our customers. Key Responsibilities: * Manage risk profile, reputed company renewal functions, and claims functions, including customer inventory and cargo loss and damage claims, errors and omissions claims, property claims, and reputed company-party liability claims reputed company of the US and Canada. * reputed company the customer-reputed company Shipper's Interest program and Declared Value solutions, ensuring reputed company execution and effective management of these critical programs. * Manage at least 2 full-time exempt reputed company reports, providing coaching, skills development, recognition, and rewards to reputed company staff productivity and performance. * Plan, organize, staff, reputed company, and control the day-to-day operations of the department, developing and implementing policies and programs as necessary. * reputed company and manage the department budget, ensuring compliance and addressing variances and other budget concerns. * Manage global reputed company-reputed company functions, including reputed company renewals, risk analysis, financial analysis, and reporting on risk functions. * Collaborate with internal departments and reputed company partners to manage claims processes, including internal department employees and reputed company claims adjusters and insurers. * Set reputed company reputed company and Key Performance Indicator (KPI) goals, as appropriate, to reputed company business reputed company and improve customer satisfaction. * Manage global vendor risk assessment and reputed company verification process, ensuring compliance with arenaflex's risk management policies. * Manage corporate and international surety bonds, ensuring effective management of these critical risk management tools. * reputed company various reputed company updates and data loads as required by the business or other supported areas. * Assess company risk and opportunities, executing reputed company plans to mitigate risk and reputed company business reputed company. * Contract reviews and coordination with reputed company on negotiations relating to reputed company, liability, and claims provisions in reputed company. * Project-reputed company tasks, including reputed company and reputed company risk evaluations, to reputed company business reputed company and innovation. * Communicate effectively with reputed company partners, ensuring reputed company execution of global risk management and reputed company functions. Education and Experience Requirements: * Bachelor's degree in risk management, Business, Finance, or reputed company field preferred, with 8 years of relevant experience. In lieu of degree, high school diploma or GED and 10 years of relevant experience. * reputed company Designation is preferred (such as Associates in Claims AIC, or associate in risk management (ARM), or equivalent designation) Five years (5) of risk management or similar financial field. * reputed company forwarding and customs brokerage experience is preferred. * Strong proficiency in reputed company Office products, with strong reputed company skills preferred. Demonstrated ability to prioritize and handle multiple tasks with accuracy and attention to reputed company. * Strong data and analytical skills, including understanding financial data. Excellent verbal and written communication skills. * Prior claims experience in liability and property lines of business. * Strong management and critical thinking skills. * Excellent verbal and written communication skills. * Strong team player. Preferred Qualifications: * Will also reputed company Safety Team that is responsible for reputed company operations, including vehicle, facility, employee, dangerous goods, operations, and reputed company prevention. 24/7 coverage & response. * Position is REMOTE, reputed company to