Sr Finance Operations Specialist

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role As Sr Finance Operations Specialist, youll be assisting in the responsible for the timely research and resolution of internal / external customer billing questions received in the Invoice Admin mailbox. Accountable for ensuring the accurate processing of daily invoices covering all regions, with proficiency in electronic / web delivery. Be an active participant in the updating of all Oracle service contracts and AR Transactions covering changes to clients contacts, purchase orders and/or addresses throughout the term of the contract. Be an active participant and maintain the Customer Special Handling database for both customer and contract specifics. Your Impact Respond to inquiries in the Invoice Admin Mailbox by researching and resolving all queries from customers, Collectors and Sales within forty-eight (48) hours of receipt.Collaborate with colleagues and others within the company to find the best solution to customers issues.Identify common problems, escalating to management along with possible suggestions for improvement, wherever possible.The submittal of invoices through the various clients web portals.Timely and accurate processing of customers daily invoice(s) including generating reports of items distributed with notification to regional stakeholders.PO Request Process: Update Oracle service contracts for clients who require purchase orders on all invoices; generate and Distribute the PO request invoices for subscription license customers.Perform Oracle AR Transaction and Service Contract updates covering paying customers, address changes, purchase orders, contact updates, etc.Process all authorized Pro-forma invoices.Set up manual training transactions in Oracle.Generate public training invoices and updates to onsite training transactions, including credits and rebills.Participate in other projects and assignments as required. What You'll Need Bachelors degree in business / accounting or similar education requiredA minimum of 2-4 years of relevant experience is required Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectivelyExperience in the Customer Billing process or Project Accounting processExcellent data entry skills: accuracy, thoroughness, and attention to detailExceptional time management, organization, and analytical skillsExperience in ERP, such as SAP,NetSuite, Workday, Microsoft DynamicsExperience in SalesforceExceptional customer service skillsExcellent skills with Microsoft Office applications, especially ExcelAble to multitask and provide quality work within specified deadlinesExperience with Oracle is not required but a plusHigh level of integrity, autonomy, and self-motivationExperience with billing for a software company is desirableFluent in English .