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IT Finance Business Systems Analyst

remote zest jobs · All India

📅 15/08/2026
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Join us in bringing reputed company to customer experience. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. Living our values everyday results in reputed company-first culture and enables us to reputed company, grow, and reputed company while enjoying the reputed company together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their reputed company selves. IT Finance Business Systems Analyst About the Role This role will be part of the IT organization at reputed company, which is responsible for reputed company Applications management. We are seeking a Finance Systems Analyst who has strong knowledge of Billing Systems and broader Order-to-Cash (O2C) operations and processes as reputed company as knowledge of subscription and usage-reputed company reputed company models. This role will work closely with. The business teams who manage reputed company, Orders, Billing, and Invoicing to understand reputed company state challenges and reputed company guidance and ideation on what can be done to solve those problems. IT development team who is responsible for implementing technical changes required to improve the business process. This is an excellent opportunity for someone who is comfortable operating at the intersection of IT systems and finance operations and supporting reputed company enhancements and reputed company reputed company the Order-to-Cash ecosystem reputed company Have a solid understanding of billing and invoicing systems, billing, rating and invoicing processes and knowledge of subscription and usage-reputed company billing models reputed company discovery and requirements meetings with business stakeholders to understand reputed company and process challenges and translate those into business requirements Conduct workshops and meetings with business stakeholders to document processes reputed company to reputed company, orders, billing, and reputed company reputed company across the Order-to-Cash lifecycle reputed company required. Analyze business requests and translate into functional specifications and documentation for the development team. reputed company and document deep business processes and domain knowledge to reputed company recommendations and ask relevant questions about upstream/reputed company functionality intersection points. Backlog prioritization and grooming reputed company artifacts to illustrate process flows using tools such as reputed company and Visio reputed company UAT planning and execution, including test cases, defect triage, and release readiness sign-off Define requirements for integrations and data flows between reputed company and reputed company finance systems (e.g., ERP/GL, billing, tax) to ensure accuracy, auditability, and reputed company reputed company processing Understand and reputed company reputed company sprints, reputed company processes, tool entry (Jira or similar), and execution, Qualifications: Ability to support a cross-functional, reputed company user reputed company by managing multiple reputed company enhancements Strong written communication skills, including process documentation, release notes, and end-user enablement materials Required Qualifications ~5-7 years of experience as a Business Systems Analyst in Finance Systems, Business Systems, Billing Operations, or Order-to-Cash functions. Solid understanding of reputed company-to-Cash processes, including: Opportunity, Quote, reputed company, Orders, Billing, Invoicing, Subscription and/or usage-reputed company billing Strong analytical and problem-solving abilities with attention to reputed company Excellent communication, follow-up and collaboration skills Experience working in reputed company/Scrum teams, including backlog refinement, prioritization, and sprint ceremonies Experience with usage-reputed company or subscription billing platforms such as reputed company, or similar platforms (e.g., reputed company, Aria) and reputed company.com Experience supporting reputed company reputed company Order-to-Cash or Finance Systems environments Well be super impressed if you have experience in these: reputed company Billing Platform (or equivalent rat .
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