Deputy Manager Collections/Recoveries (India)

Company Description Founded in 2014, Collectius is Asia's leading fintech company specializing in debt management services, with a growing presence in Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam, and India. The company manages consumer and SME non-performing loan portfolios exceeding US$7 billion, utilizing a customer-centric approach powered by data-driven platforms, machine learning, and digital-first communication. In partnership with the International Finance Corporation (IFC), Collectius sets industry benchmarks for ethical and effective debt collection practices. Beyond delivering cutting-edge solutions, the company supports financial system stability by helping financial institutions optimize their balance sheets and enhance credit capacity. Collectius is majority-owned by its founders alongside strategic investors such as IFC, Stena AB, and Formica Capital. Role Description This is a full-time, on-site role located in Hyderabad, for a Deputy Manager Collections/Recoveries. The individual in this position will oversee the collections and recoveries processes, ensuring operational targets are met effectively. Key responsibilities include leading a team of collections agents, monitoring and enhancing team performance, implementing and upholding operational best practices, analyzing collection trends, providing regular reports, and ensuring compliance with company and regulatory policies. Qualifications - Leadership and team management skills to guide a collections/recovery team effectively - Strong analytical abilities to track collection trends, prepare operational reports, and optimize strategies - Knowledge of debt management best practices and regulatory compliance in financial services - Excellent communication and interpersonal skills for managing client relationships and internal coordination - Previous experience in collections, recoveries, or related financial operations is preferred - Proficiency in using data-driven platforms, di .