🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
About the positionResponsibilities Utilize software and applications to control and monitor Intelligent Transportation Systems devices along freeways. Monitor camera video and other information sources for traffic events that impact flow and safety. Log potential and confirmed events affecting traffic using software applications. Dispatch Highway Emergency Response Operators for roadside services related to traffic incidents. Provide clear directions and descriptions of traffic events to citizens and agencies. Monitor software-generated response plans and update them as necessary. Monitor weather conditions and notify motorists and agencies about roadway conditions. Coordinate with FDOT signal personnel for traffic signal management services. Update information on FDOT's traveler information website, fl511.com. Participate in technical and customer service training as required. Follow Standard Operating Procedures and Standard Operating Guidelines. Perform routine updates of asset records and contact lists.Requirements High School Diploma or GED Ability to pass a state and federal criminal history/security background check Ability to pass a pre-employment drug screen Ability to remain stationary for long periods while monitoring systems Ability to operate software platforms and web-based applications.Nice-to-haves Previous experience in a call center, customer service, 911 Operator, or dispatching environment Demonstrated ability to meet high customer service expectations Ability to work calmly in a fast-paced environment Experience with heavy telephone, radio, and computer usage Effective oral and written communication skills Ability to interpret geographic information on maps Knowledge of Florida's interstate and state routes Efficient and accurate data entry skills Working knowledge of ATMS software and web-based applications.Benefits Medical, dental, and vision insurance Life and AD&D insurance Disability benefits Paid time off Leaves of absence Voluntary benefits Employee assistance program Business travel insurance Retirement savings plan Employee stock purchase plan Apply tot his job Apply To this Job Company : 5starstudy Salary : Work from home .
5,084 call center jobs open right now — here's where they are
Most are in one country. Use that to narrow your search and stand out.
5.084Jobs
3.901CO
10%EN
WorkMundi has 5,084 open call center roles in our database today. Colombia alone accounts for 3,901 of them. If you speak Spanish and can work in a Colombian time zone, you have a huge advantage — start there. If you don't, India (223 jobs), the US (127), Brazil (126), Ecuador (91), and the Philippines (68) are your next best options.
About 530 of these job ads have their text written in English. That's 10 percent. The rest are posted in other languages, which may or may not match the language the job actually requires. Read the full ad carefully — do not assume the language of the posting tells you what you'll speak on calls.
The top hiring employer is COMPUTRABAJO, which posted 2,558 of these roles. If you apply there, you are competing with thousands of other candidates for the same handful of openings. Smaller employers like !Multinacional bancaria (152 jobs) and Importante multinacional (142 jobs) may move faster and give you a better chance to stand out.
When you interview, hiring managers for call center roles always ask about your conflict resolution skills. Have a specific story ready — a time you stayed calm with an angry customer, found a real solution, and made them feel heard. Practice it out loud before you apply. Use WorkMundi's free browser-based interview rehearsal to record yourself, or try the paid AI interview tool that listens live and transcribes your answer.