Email & Chat Support Executive

We are looking for a Email & Chat Support Executive to join our team at Perfume Network Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of 12,000 - 13,000 and opportunities for growth. Key Responsibilities: Handle customer queries professionally and efficiently. Address customer queries, resolve concerns and manage complaints. Keep records of customer interactions and follow up when required. Provide customers with accurate information to help resolve their issues. Meet performance targets and work with other departments to manage complex issues. Job Requirements: The minimum qualification for this role is Diploma and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift. It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.More about this Email & Chat Support Executive jobPlease go through the FAQs to get all answers related to the given Email & Chat Support Executive jobWhat skills and experience do you need for this Email & Chat Support Executive job Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience. What salary is offered for this Email & Chat Support Executive job Ans : The salary for this Email & Chat Support Executive job ranges between 12,000-13,000 per month. What shift and timings does this job follow Ans : This Email & Chat Support Executive job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Phase-9 Mohali, Mohali. How many openings are available for this position Ans : There is 1 opening available for this position. Who can apply for this job Ans : Candidates who have a Diploma and above qualification with 1-1 years of experience can apply for this Email & Chat Support Executive job. Only male candidates can apply. What does the role of Email & Chat Support Executive involve Ans : As a Email & Chat Support Executive, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category. Where is this job located Ans : This Email & Chat Support Executive job is located in Phase-9 Mohali, Mohali. What kind of candidate is ideal for this job Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Email & Chat Support Executive job. Why should you apply for this Email & Chat Support Executive job Ans : This Email & Chat Support Executive job offers a salary between 12,000-13,000 per month. This is a Full Time opportunity and has 1 openings available. Candidates can call HR for more info. .