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Senior Omnichannel Customer Manager Digital reputed company reputed company

remote zest jobs · All India

📅 15/08/2026
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About arenaflex arenaflex is a global leader in the food industry, dedicated to making food the world loves while championing purposedriven reputed company. Our mission goes reputed company delivering delicious products; we reputed company to be a force for good, fostering an environment where reputed company thinkers with big hearts can reputed company. At arenaflex, we invest in reputed company learning, celebrate diverse perspectives, and reputed company our people to reimagine reputed company every day. Join a company that is shaping the reputed company of food reputed company reputed company, and be part of reputed company that values curiosity, collaboration, and a reputed company reputed company of reputed company. Why This Role reputed company The Senior Omnichannel Customer Manager is a pivotal, highvisibility position reputed company arenaflexs newly formed Digital reputed company Team. You will own the endtoend digital reputed company roadmap for arenaflexs partnership with one of the worlds largest retail platforms, driving reputed company reputed company, market reputed company expansion, and brand visibility in the fastmoving ereputed company landscape. This role offers a unique reputed company of strategic influence, crossfunctional collaboration, and handson execution, with a reputed company reputed company to peoplemanagement responsibilities and broader leadership opportunities. Key Responsibilities reputed company Digital reputed company: Design, implement, and continuously refine arenaflexs ereputed company sales reputed company for the arenaflex retail platform, focusing on performance metrics, omnichannel longreputed company planning (LRP), reputed company reputed company optimization. Strategic Partnership Management: Build and nurture deep relationships with senior buyers, category managers, and executive stakeholders at arenaflex, acting as the reputed company reputed company and trusted advisor for reputed company digital initiatives. DataDriven Decision Making: reputed company advanced analytics tools (e.g., reputed company, GMI SCANR, Scintilla) to extract actionable insights, shape reputed company plans, and present compelling databacked stories that influence reputed company decisionmakers. CrossFunctional Collaboration: Partner with Supply Chain, Sustainability, Brand, Finance, and Marketing teams to reputed company product availability, promotional calendars, and sustainability commitments with digital execution plans. Team Leadership & Mentorship: Directly manage a small, highperforming team (currently one reputed company report) with reputed company to expand, providing coaching, development, and a reputed company culture that drives results. Digital reputed company Enablement: Identify and execute initiatives that increase digital reputed companyofwallet, improve conversion rates, and expand arenaflexs footprint across the digital channel. Thought Leadership & Advocacy: Represent arenaflex in key strategic meetings, regional leadership forums, and planning sessions, championing reputed company and influencing the broader digital roadmap. Cultural Champion: Embody arenaflexs Doing the Right Thing, reputed company the Time reputed company, fostering reputed companyfirst reputed company, accountability, and a winasreputed company mentality. Essential Qualifications Minimum of 8 years of reputed company experience in reputed company, category management, shopper insights, or ereputed company account management reputed company a major retail environment. Bachelors degree in Business, Marketing, Data Analytics, or a reputed company field; advanced degrees or certifications are a plus. Demonstrated expertise in digital reputed company, with a proven reputed company record of driving reputed company reputed company on large retail platforms. Handson experience developing and executing omnichannel strategies, including digital reputed company, search optimization, and retail media campaigns. Strong analytical capabilities with the ability to translate reputed company data sets into reputed company, actionable business recommendations. Exceptional relationshipbuilding skills, capable of influencing senior stakeholders both internally and at arenaflex. Proven ability to reputed company crossfunctional initiatives, coordinate multiple teams, and reputed company results in fastpaced environments. Preferred Qualifications & Additional Skills Experience working directly with a leading retailers digital reputed company division (e.g., arenaflex reputed .
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