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We're Hiring: ServiceNow IT Operations Management (ITOM) | Associate Manager Location: Hyderabad Experience: 7.5+ Years Role: Associate Manager (P1) We are looking for an experienced ServiceNow IT Operations Management (ITOM) skilled to join our team. This role involves supporting critical enterprise applications, driving AI-enabled solutions, and ensuring seamless IT operations Requirements Required Skills 7.5+ years of IT experience with solid expertise in ServiceNow ITOM Experience with Incident, Problem, and Change Management processes Valuable understanding of the ITIL framework and Service Management Strong analytical, troubleshooting, and problem-solving skills Experience with scripting/programming and enterprise application support Knowledge of Generative AI, Agentic AI, or AI-assisted productivity tools is an advantage Excellent communication and stakeholder management skills .