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J.D Oversee and manage day-to-day operational activities across relevant departments.Develop and implement operational plans, SOPs, workflows, and process improvements.Ensure quality standards and adherence to company policies, compliance, and safety norms.Manage, mentor, and monitor team performance; support hiring and training initiatives.Track and improve KPIs such as SLA/TAT, productivity, turnaround time, cost, and rework rates.Drive continuous improvement initiatives (e.g., Lean, Kaizen, 5S, Six Sigmaif applicable).Coordinate with Sales, Customer Support, Finance, HR, and other departments to ensure alignment.Identify operational issues, perform root-cause analysis, and implement corrective and preventive actions.Manage vendor coordination (if applicable) and ensure smooth supply/fulfillment operations.Control operational budgets, optimize resource utilization, and reduce unnecessary costs.Required Skills & Competencies Strong leadership and team management skillsExcellent process and execution managementData-driven decision-making and strong reporting capabilityStrong problem-solving, communication, and stakeholder coordination skillsAbility to work under pressure and manage multiple prioritiesPay: 15,000.00 - 30,915.39 per month Benefits: Cell phone reimbursementFlexible scheduleLeave encashmentPaid time offWork Location: In person .