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Clienteling: Building and maintaining long-term, profitable relationships with key clients, offering personalized shopping experiences and private viewings.Data Management: Utilizing CRM software to analyze customer behavior, log purchase histories, and segment markets for targeted product launches.Grievance Handling: Resolving high-priority customer complaints efficiently, such as managing after-sales repair, resizing, or certification inquiries.Sales Enablement: Upselling and cross-selling by keeping clients updated on current arrivals, festive collections, and bespoke designs. Compensation: 25,000.00 - 30,000.00 per month Benefits: - Paid sick time - Provident Fund Application Question(s): - How many years of experience Experience: - Customer relationship management: 1 year (Preferred) Language: - English (Preferred) Work Location: In person .