Voice & Non-Voice Customer Support Executive

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Allsec Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers 18,500 - 38,500 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.More about this Voice & Non-Voice Customer Support Executive jobPlease go through the FAQs to get all answers related to the given Voice & Non-Voice Customer Support Executive jobWhat skills and experience do you need for this Voice & Non-Voice Customer Support Executive job Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience. What salary is offered for this Voice & Non-Voice Customer Support Executive job Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between 18,500-38,500 per month. What shift and timings does this job follow Ans : This Voice & Non-Voice Customer Support Executive job follows a Flexible shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Tathawade, Pune. How many openings are available for this position Ans : There are 7 openings available for this position. Is this job open for all genders Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates. What does the role of Voice & Non-Voice Customer Support Executive involve Ans : As a Voice & Non-Voice Customer Support Executive, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category. Where is this job located Ans : This Voice & Non-Voice Customer Support Executive job is located in Tathawade, Pune. What kind of candidate is ideal for this job Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Voice & Non-Voice Customer Support Executive job. Why should you apply for this Voice & Non-Voice Customer Support Executive job Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between 18,500-38,500 per month. This is a Both opportunity and has 7 openings available. .