Process Trainer,WFH

Hi We are looking for Process Trainer (Work From Home) Job Title: Process Trainer Job Location: Gurgaon, Hyderabad, Mumbai. Salary: 6-7 LPA Mode of Work: Work From Office/Work From Home Notice Period: 15-30 Days Job Responsibilities- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Manage Knowledge Check for New Hires & Production Staff Should be aware about terminologies like TNI, TNA, BQM, Throughput etc. Knowledge, Skills and abilities- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Experience in any product/process/soft skill/up-skilling training Open to Work in 24X7, 5 days working Rotational Desired Candidate Profile- Min Graduate (Any) Min 2 years of experience with Excellent Communication skills set to match with Versant 6. Strong understanding of and experience in product training in domestic /International BPO domain On Paper should be Process Trainer. HR Round. Voice & Accent round Operation Round-Client Round Days of Work 5 days a week Interested Candidates can directly WhatsApp their CVs (Word/PDF) to HR@9892211899