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Job Description A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : Branch Business Manager Secured & Unsecured Lending Business 3 Grade : 4 Employment Type : All Employment Type 5 Reporting to Designation & Grade : State Business Manager Secured & Unsecured Lending Business 6 No. of Reportees, Designation & Grade : 5 RMs / BSMs; 1 Collections Officer 7 Main Tasks & Areas of Responsibility : - Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget - Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. - To find current micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) - To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning - To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. - To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. - To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. - To Watch closely the Competition activities and report the same to the Zonal and National teams. - To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. - To Attract & Retain High Performers in the Team. - To Retain existing live loan customers. - To effectively liaison with law authorities for resolving conflicts if any. 8 Skills and Exposure : - A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. - Proven ability to Recruit and Retain high performing RO/RM/BSMs. - Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team membe .