Customer Care & Collection officer(Hybrid)- Andheri

Job Description: We have an opening for the position of Customer Care and Collection Officer (Hybrid) for a reputed company at the Andheri location. Job Description: Coordinate with Branches for receivables list for calling Devise payment schedule plans as per the pending payments Establish initial communication with the customers for collections through mails / phone calls Negotiating or finalizing resolution deals Ensuring issuance of receipts on receiving the outstanding payments Maintaining data of all the transactions with respect to payment collection & outstanding in the system Prepare and present reports on collection activities and progress Coordination with the customers for loan processing and documentation Skills Required: Effective communication skills Experience in working at an advanced level MS-Excel Strong Organizational and time management skills Must be self-managed, responsive, & dedicated to customer support. Ability to work in a collaborative manner Proactive & techno-savvy Preferred experience in Customer care for collections for Credit card/ loans recovery .