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Support Engineer 1 (Ahmedabad)

Synoptek · Ahmedabad

🌐 Remote📅 15/08/2026
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Role & responsibilities - Provide technical support for Microsoft O365, Active Directory, and Windows Server environments. - Troubleshoot hardware, software, and user access issues. - Deliver remote support and resolve incidents within defined SLAs. - Handle voice-based support interactions with US customers professionally. - Escalate complex issues to higher support tiers when required. - Document troubleshooting steps and resolutions accurately. Required Skills: - Experience with Microsoft O365 administration and troubleshooting. - Knowledge of Active Directory user and group management. - Understanding of Windows Server administration. - Solid troubleshooting and problem-solving skills. - Experience providing remote and voice-based technical support. - Excellent communication and customer service skills. .
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For people searching Engineer

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144.883Jobs
31.687IN
81%EN

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