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You will be responsible for troubleshooting customer technical faults and driving fault resolution. Regular communication, both verbally and written, with existing customers is required. Taking ownership and effectively managing support tickets, including incidents and change requests, will be a part of your role. Additionally, you will need to document customer solutions using OSS System, Visio documentation, and technical summary write-ups. Providing resources to the solution delivery team in supporting the configuration and implementation of new customer projects is also expected from you.Key Responsibilities:- Troubleshoot customer technical faults and drive fault resolution- Communicate regularly with existing customers- Manage support tickets, incidents, and change requests effectively- Document customer solutions using OSS System, Visio documentation, and technical summary write-ups- Provide resources to the solution delivery team for new customer projectsQualifications Required:- Bachelors Degree in B-Tech- CCNA CertificationThe company requires candidates with the following qualifications and skills:Knowledge & Experience:- CCNA, CCNP, and/or JNCIS certified- Experience with Unix-based operating systems- Programming and scripting experience in Python and bash scripting- Juniper platform configuration experience, especially with SRX and EX series- Firewall configuration experience, particularly with Fortigate, Palo Alto, Cisco ASA- Experience with Alcatel SR & ESS- Familiarity with networking test tools like Wireshark- Knowledge of networking principles equivalent to CCNA R&S; or JNCIS-ENT level- Understanding of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS- Knowledge of layer 3 routing protocols like BGP, OSPF, EIGRP, HSRP, VRRPRequired Skills:- Excellent verbal and written communication skills with a professional phone manner- Flexible approach to work, capable of working effectively under pressure- Ability to work in a team with little supervision while using own initiative- Strong customer service focus- Responsible and willing to take ownership- Eager to learn and develop technical skills- Positive and professional attitudePlease note: Job Type is Full Time and the Job Location is Ahmedabad You will be responsible for troubleshooting customer technical faults and driving fault resolution. Regular communication, both verbally and written, with existing customers is required. Taking ownership and effectively managing support tickets, including incidents and change requests, will be a part of your role. Additionally, you will need to document customer solutions using OSS System, Visio documentation, and technical summary write-ups. Providing resources to the solution delivery team in supporting the configuration and implementation of new customer projects is also expected from you.Key Responsibilities:- Troubleshoot customer technical faults and drive fault resolution- Communicate regularly with existing customers- Manage support tickets, incidents, and change requests effectively- Document customer solutions using OSS System, Visio documentation, and technical summary write-ups- Provide resources to the solution delivery team for new customer projectsQualifications Required:- Bachelors Degree in B-Tech- CCNA CertificationThe company requires candidates with the following qualifications and skills:Knowledge & Experience:- CCNA, CCNP, and/or JNCIS certified- Experience with Unix-based operating systems- Programming and scripting experience in Python and bash scripting- Juniper platform configuration experience, especially with SRX and EX series- Firewall configuration experience, particularly with Fortigate, Palo Alto, Cisco ASA- Experience with Alcatel SR & ESS- Familiarity with networking test tools like Wireshark- Knowledge of networking principles equivalent to CCNA R&S; or JNCIS-ENT level- Understanding of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS- Knowledge of layer 3 routing protocols like BGP, OSPF, EIGRP, HSRP, VRRPRequired Skills:- Excellent verbal and written communication skills with a professional phone manner- Versatile approach to work, capable of working effectively under pressure- Ability to work in a team with little supervision while using own initiative- Strong customer service focus- Responsible and willing to take ownership- Eager to learn and develop technical skills- Positive and professional attitudePlease note: Job Type is Full Time and the Job Location is Ahmedabad .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.