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Who are we Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kaptures products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation. Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia. What is this role all about We are looking for a Tech Lead- AI/ML Application Engineer with deep expertise in RAG pipelines, LLM fine-tuning, and agentic AI frameworks to join our core AI platform team. You will own the design, development, and production deployment of AI-driven products including voice bots and chat bots that serve enterprise clients at scale. This is a high-ownership, hands-on engineering role with direct impact on product outcomes. Sounds engaging Heres a more detailed description of what you will do in this role: You will design and build production-grade RAG pipelines and fine-tune large language models to power intelligent voice and chat bot experiences for enterprise customers. You will architect and ship scalable RESTful APIs using FastAPI, owning the complete lifecycle from design and development through testing and production deployment. You will work with LangChain and LangGraph to create sophisticated, multi-step agentic AI workflows that handle complex, real-world customer interactions. You will own the productionization of AI models end-to-end ensuring they are reliable, observable, and performing at enterprise scale on Kubernetes-based infrastructure. Y .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.