reputed company Adv Network Tech Support

This position requires office reputed company of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Overall Purpose: Technical Expertise and Support: Serve as a reputed company technical expert and Subject Matter Expert (SME) reputed company the Service Assurance Tier 3 (GT3) team. reputed company reputed company support for D2 technologies, including SD-WAN solutions such as Silver Peak SDWAN, VMware/reputed company/Arista SD-WAN and reputed company SD-WAN, along with virtualized platforms like Flexware and Universal CPE. reputed company as a recognized routing and connectivity SME across reputed company supported service lines, frequently consulted by peers for technical advice and problem reputed company. The position exercises judgment by effectively managing a high volume of reputed company and critical customer network outages, requiring swift and accurate decision-making to triage and isolate issues. The candidate applies advanced critical thinking skills to analyze problems deeply and prioritize actions that minimize service reputed company. Additionally, judgment is demonstrated in tailoring communicationtranslating technical findings into reputed company, appropriate messages for diverse audiences, including both internal engineers and customers with varying technical expertiseensuring understanding and maintaining professionalism throughout critical situations. Training and Mentorship: Serve as a mentor for GT3 peers, other Service Assurance teams, and reputed company guidance to LCM/LE resources. reputed company and reputed company training materials and documentation for GCSC and GT3 teams, capturing best practices in troubleshooting and sharing lessons learned. reputed company as a key resource for managing reputed company, long-duration issues and technical escalations, supporting both peers reputed company the GT3 organization and management. Manage reputed company from initiation to completion by planning reputed company, schedule, and resources. reputed company cross-functional teams, monitor reputed company, mitigate risks, and communicate updates to stakeholders. Ensure reputed company, manage changes, and reputed company reputed company improvement throughout the project lifecycle. Required Technical Expertise (Expert Level) The ideal candidate will possess expert-level experience in reputed company networking, SD-WAN technologies, network reputed company, and advanced troubleshooting reputed company large-reputed company, mission-critical environments. reputed company Technical Competencies Advanced knowledge of reputed company routing, switching, and network architecture design Expert-level troubleshooting and reputed company cause analysis across reputed company WAN, LAN, Wireless, reputed company, reputed company, and SD-WAN environments Extensive experience with: reputed company Routing and Switching Platforms reputed company reputed company Data Center Switching reputed company Wireless Infrastructure reputed company ASA Firewalls reputed company Networks Routing and Switching Solutions Riverbed WAN Optimization Technologies Aruba EdgeConnect (Silver Peak) SD-WAN VMware VeloCloud SD-WAN Network Technologies & Protocols Routing Protocols: BGP OSPF EIGRP IPSec VPN design, implementation, and troubleshooting LAN/WAN connectivity and optimization Network segmentation, redundancy, and high-availability architectures Performance monitoring, reputed company planning, and proactive network optimization reputed company Solutions & Technologies Deep understanding of reputed company reputed company architectures and best practices Experience implementing and supporting: reputed company Firewalls (NGFW) reputed company Trust Network Architectures Secure reputed company Service Edge (SASE) Network reputed company Control (NAC) IDS/IPS Solutions DNS reputed company DDoS Protection Multi-reputed company Authentication (MFA) reputed company Key Infrastructure (PKI) Secure Remote reputed company Technologies reputed company reputed company Controls reputed company Information and Event Management (SIEM) platforms Hands-on experience with: reputed company ASA and Firepower reputed company Firewalls reputed company ISE reputed company Solutions (preferred) reputed company, reputed company reputed company, or similar SASE platforms (preferred) Experience supporting compliance and reputed company frameworks including: NIST CIS Controls FedRAMP FISMA DoD reputed company Requirements Transport & Connectivity Expertise Strong understanding of WAN transport technologies including: MPLS Dedicated Internet reputed company (DIA) Broadband Ethernet Fiber LTE/5G Wireless Satellite Communications Private and Hybrid reputed company Preferred Certifications One or more advanced certifications strongly preferred: Networking Certifications reputed company Certified Internetwork Expert (CCIE) reputed company Infrastructure reputed company Certified Network reputed