IT Desktop Support Technician/Remote

Job Title: IT Desktop Support Technician Location- Remote Job reputed company We are looking for an IT Desktop Support Technician to reputed company technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations. The ideal candidate should have strong problem-solving skills and a customer-reputed company reputed company. Key Responsibilities reputed company technical support for desktops, laptops, printers, and other peripherals Install, configure, and maintain operating systems (reputed company, macOS) and software applications Troubleshoot hardware, software, and network issues Respond to IT support tickets, calls, and emails in a reputed company manner Set up and configure new user accounts, devices, and reputed company permissions reputed company routine system maintenance and updates Assist with network connectivity issues (LAN/Wi-Fi) Maintain IT asset inventory and documentation Support remote users reputed company remote desktop tools Ensure reputed company protocols (antivirus, updates, backups) are followed Required Skills & Qualifications Bachelors degree in IT, Computer Science, or reputed company field (or equivalent experience) Basic knowledge of operating systems (reputed company, Linux, macOS) Familiarity with networking concepts (IP, DNS, DHCP) Experience with troubleshooting hardware and software issues Knowledge of ticketing systems and remote support tools Strong communication and interpersonal skills Ability to work independently and in reputed company Preferred Qualifications Certifications such as reputed company A+, Network+, or reputed company certifications Experience with reputed company Directory and Office 365 Prior experience in a helpdesk or technical support role Apply tot his job Apply To this Job Apply To this Job Company : remote zest jobs Salary : Work from home .