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Job Requirements Job Description Job Title Branch Operations Manager- MBL Place of work Mumbai Business Unit Retail Banking Function Micro Business Loans Job Purpose: Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship [ Roles & Responsibilities: - Responsible for managing Micro business loan Disbursement. - To maintain TAT & Quality of the files at the time disbursement - Checking and disbursement of MBL cases on system based on the Company policy and parameters - To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work Managerial & Leadership Responsibilities: - Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity - Attract & retain best-in class talent to meet Bank's rapid growth targets Educational Qualifications: Graduate Any Post Graduate Any (Optional) Experience: Minimum of 3 Years of experience in Operations/ Customer Service. .