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BPO Operations Trainer Company: Jaagruk Bharat Salary: 20,000 30,000 per month Location: Remote / Work From Home Job Overview Jaagruk Bharat is looking for a skilled and energetic BPO Operations Trainer who can train, guide, and improve the performance of customer support and operations teams. The candidate should have strong experience in BPO training, process management, team handling, and performance improvement. Key Responsibilities - Conduct training sessions for new joiners and existing employees - Prepare training materials, SOPs, and process documents - Train teams on communication, sales, customer handling, and process knowledge - Monitor trainee performance and provide feedback - Conduct refresher training and performance improvement sessions - Coordinate with operations managers for training requirements - Maintain training reports and attendance records - Support quality improvement and productivity enhancement initiatives Requirements - Minimum 13 years of experience as a BPO Trainer or Operations Trainer - Strong communication and presentation skills - Experience in customer support, telesales, or operations processes - Ability to manage and motivate teams - Valuable knowledge of MS Excel, Google Sheets, and reporting - Startup mindset and ability to work in a fast-paced environment - Candidate must have their own work-from-home setup including laptop/PC, headset, and stable internet connection Preferred Skills - Experience in handling remote teams - Knowledge of quality and performance metrics - Fluent Hindi and English communication Working Details - Work Mode: Remote / Work From Home - Salary Range: 20,000 25,000 - Immediate joiners preferred Contact: 7678392102 Compensation: 20,000.00 - 25,000.00 per month Benefits: - Paid sick time - Provident Fund Work Location: Hybrid remote in Ashok Vihar H O, Delhi .