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Customer Support Executive Sales

R and D Instrument Services · Chennai

📅 14/08/2026
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Respond promptly to customer inquiries via phone, email, chat, and social media.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Problem Resolution:Identify and assess customers needs to achieve satisfaction.Diagnose and troubleshoot technical issues and provide solutions.Escalate unresolved issues to the appropriate internal teams and follow up until resolved.Documentation and Reporting:Maintain detailed records of customer interactions, process customer accounts, and file documents.Prepare and distribute customer activity reports.Provide feedback on the efficiency of the customer service process.Product/Service Knowledge:Stay updated with product knowledge and new product/service offerings.Provide customers with information about new features and services.Team Collaboration:Work closely with team members to meet and exceed customer service goals.Collaborate with the sales and marketing teams to stay updated on product knowledge and promotions.Qualifications: Bachelors degree preferred.Proven customer support experience, sales engineer or experience as a client service representative.Strong phone contact handling skills and active listening. Requirements1. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively.Proficient in using customer support software, databases, and tools.Familiarity with CRM systems and practices.Personal Attributes:Customer-oriented and able to adapt/respond to different types of characters.Positive attitude and a passion for providing exceptional customer service.Problem-solving skills and the ability to think on your feet. Benefits Skill Development: Structured training and certification programs to enhance technical expertise. Career Growth: Continuous learning and advancement opportunities in a supportive work environment. Client Interaction: Work with leading industrial clients across multiple sectors, expanding your professional network. Positive Work Culture: Friendly, team-oriented environment that values initiative, integrity, and innovation. PF & ESI Employee Recognition Program Attendance Bonus Performance based yearly once Increment .
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For people searching Sales

74,689 Sales Jobs Open Right Now — Where to Look

Most are in India and the US. Here's how to pick the right one for you.

74.689Jobs
17.483IN
79%EN

WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.

Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.

The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.

Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.

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