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Job Description AR Collections Executive (Accounts Receivable Collections) Job Title: Customer support Specialist II (Voice Process) Department: Finance / Accounts Receivable Location: [Chennai Ambit] Shift: [Night Shift] Salary: 5.5L, Exceptions 6 L Job Summary The AR Collections Executive is responsible for managing outstanding receivables, following up with customers for overdue payments, resolving billing disputes, and ensuring timely collection of invoices while maintaining positive customer relationships. Key Responsibilities - Monitor customer accounts to identify overdue invoices and outstanding balances. - Contact customers via phone, email, and other communication channels to collect payments. - Follow up on delinquent accounts and negotiate payment arrangements when required. - Investigate and resolve invoice, billing, and payment discrepancies. - Maintain accurate records of collection activities in ERP/CRM systems. - Reconcile customer accounts and update payment status regularly. - Collaborate with Sales, Customer Service, and Finance teams to resolve payment issues. - Prepare aging reports and collection status updates for management. - Ensure compliance with company policies and collection procedures. - Meet monthly collection targets and reduce Days Sales Outstanding (DSO). Required Qualifications - Bachelor's degree in commerce, Finance, Accounting, Business Administration, or related field. - 1 3years of experience in Accounts Receivable, Collections, or Order-to-Cash (O2C) processes. - Knowledge of AR aging, cash applications, collections, and dispute management. - Strong communication and negotiation skills. - Proficiency in MS Excel and reporting tools. Preferred Skills - Customer service orientation and relationship management. - Solid analytical and problem-solving abilities. - Attention to detail and accuracy. - Ability to work under pressure and meet collection targets. - Experience in international collections (US/UK/APAC) is .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
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Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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