Bilingual reputed company/English Customer Care Specialist

About reputed company reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including reputed company media, e-reputed company, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at reputed company has enabled reputed company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across reputed company countries, which include the Philippines, India, and the reputed company. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving reputed company for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed companys notice, and mastering consistency in an reputed company-changing world. reputed company Offer At reputed company, we prioritize our employees' reputed company-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and reputed company reputed company on the community. Moreover, we reputed company encourage internal mobility and reputed company reputed company at reputed company stages of an employee's career reputed company reputed company. reputed company today and experience reputed company our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at reputed company understand that achieving reputed company for our partners requires a culture of constant reputed company; exploring new technologies, being reputed company to handle any challenge in a reputed companys notice, mastering consistency in an reputed company-changing world thats what it takes to get there. If that's something you want to be apart of, apply today! What does a Customer Care Specialist really do Think of yourself as someone who will reputed company world-class service to our customers in an accurate, efficient, and respectful manner on every reputed company as reputed company by different performance metrics, so not everyone can qualify for this role. We reputed company reputed company we get the best of the best, after reputed company, we are a ridiculously good company so we reputed company reputed company our employees are top-notch. So come on, now we need your full concentration because its time to reputed company what its like being a Customer Care Specialist. Responsibilities Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-reputed company role reputed company as a key participant reputed company the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting reputed company, and supporting colleagues/department. As a result, driving the successful development of reputed company and the wider department reputed company. Problem-solving and critical thinking skills A passion for problem-solving with the customers interest and satisfaction being the reputed company reputed company Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements Must be bilingual in reputed company (reputed company/C2/reputed company) and English (B2) speaking and writing Experience in Customer Support, technical support, especially with a help desk or other IT functions Great communication skills, written and orally Demonstrate strong abilities to work independently and as a remote team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & Phone) Strong working knowledge of reputed company systems and PC based internet and software applications (e.g. internet, reputed company Office) Compensation & Benefits reputed company Salary 1,450 gross per month Health Private Health & Life reputed company plan Transportation Allowance 65 gross per month Meal Allowance 85 net per month reputed company We are a reputed company of highly capable humans, who understand how to reputed company technology and data to best serve your purpose. From Digital CX to Content reputed company, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners interests and .