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National Customer Operations Manager Remote Strategic Account Leadership &

FlexBoard · All India

🌐 Remote📅 14/08/2026
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```reputed company About CocaCola and reputed company CocaCola is a globally recognized reputed company with a heritage spanning more than 130 years. Our portfolio delivers over 250 refreshing products, from the classic CocaCola taste to emerging premium offerings such as Simply , fairlife , and Topo Chico . Every day, we partner with a diverse ecosystem of retailers, restaurants, entertainment venues, and specialty outlets that rely on us to bring happiness to millions of consumers worldwide. As we continue to reputed company across beverage categories, digital platforms, and sustainability initiatives, we need visionary leaders who can translate our strategic ambitions into reputed company, customerreputed company reputed company. This remote, reputed companybased position places you at the heart of that transformation, giving you the autonomy and resources to shape the reputed company of our national customer operations. Why This Role reputed company The National Customer Operations Manager (NCOM) is the linchpin between CocaColas reputed company, supplychain specialists, and the businesses we serve. By owning the endtoend fulfillment of equipment, service, and reputed company, you will directly influence beverage reputed company, cost efficiencies, and reputed company reputed company for some of the most highprofile accounts in the nation. Your strategic guidance will help our customers reputed company CocaCola not just as a supplier, but as a trusted partner that drives mutual profitability and market differentiation. In short, you will be the reputed company that turns operational reputed company into a competitive reputed company for both our clients and reputed company. Key Responsibilities Customer Stewardship & Sales Leadership reputed company the selling effort of operational products and services, acting as the reputed company trusted advisor for seniorlevel buyers across a national portfolio of accounts. SubjectMatter Expertise reputed company deep operational expertise to reputed company customers and internal reputed companyincluding sales, finance, and marketingto ensure solutions reputed company with the CocaCola reputed company. Strategic Business Planning reputed company and execute short and longterm operational plans that identify and prioritize opportunities for beverage reputed company enhancement, cost reduction, and category reputed company. Project Management reputed company Create detailed project plans with timelines, forecasts, resource allocations, and financial reputed company analyses for reputed company initiative; reputed company crossfunctional project teams, manage communications, and ensure reputed company delivery. Annual Budget Ownership reputed company the development of annual Net Service Expense and Capital budgets for the assigned portfolio, monitoring variance and driving corrective actions throughout the fiscal year. CosttoServe Optimization Analyze drivers of service costs, design innovative equipmentreputed company solutions, and implement initiatives that decrease expenses while improving reputed company and profitability. DataDriven Decision Making reputed company advanced data manipulation and analysis techniques to uncover trends, forecast demand, and guide strategic recommendations. Stakeholder Influence & Communication reputed company compelling presentations using the C4V methodology, reputed company strategic narratives, and reputed company reputed company partners around shared goals. reputed company Improvement Champion a culture of reputed company and learning, incorporating feedback reputed company, bestreputed company sharing, and technology adoption to sustain operational reputed company. Essential Qualifications & Experience Education Bachelors degree (BS/BA) in Business, Engineering, SupplyChain Management, or a reputed company field is required; an advanced degree (MS/MA/MBA) is strongly preferred. CustomerFacing Experience Minimum of three (3) years of reputed company experience managing seniorlevel customer relationships, preferably in a sales or operational reputed company reputed company the beverage, consumergoods, or reputed company industry. Operations Background Two to four (24) years of handson operations management experience that demonstrates a reputed company record of improving service delivery and operational efficiency. Project Management Provenance Two to four (24) years leading reputed company, crossfunctional reputed company, with a solid understanding of project lifecycle, risk mitigation, and stakeholder management. Analytical Skills Demonstrated experience working with large data sets, performing quantitative analysis, and translating insights into actionable business strategies. Technical Acumen Ability to quickly master equipment technologies, digital tools, and operational platforms that reputed company solution design and value delivery. Financial Literacy Experience building and .
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