Sr. Customer Care Service (Kolkata)

Company Description Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems. Job Description Greetings from Adeeba. Bored of Target oriented and sales jobs We have an urgent requirement for International Outbound Survey Process for the post of Customer Care Executive/ Sr. Customer Service Executive Fresher & Experience both can apply. Designation: Customer Service Executive Job Role: Outbound Voice Process (UK shift) Making calls to customers & need to do survey. Candidates are required to be energetic, patient and active listener while speaking to customers over phone. Job Location: Kolkata Employee Benefits: Fixed shift. Huge Performance Incentives Attendance Allowances Appraisal policy: Done every 6 months on the basis of performance and productivity Extra Payout policy on Birthday Extra Payout for Employee referral Scheme. Monthly incentives Excellent working environment for growth and chance. Basic Eligibility Criteria: Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates/Post Graduates may also apply. Candidates should have basic knowledge in computer. Shortcut keys, toggling between windows and typing Typing Speed 12 - 15 WPM / 85 accuracy. Should relocate in Kolkata within the drop z .