Claims Operations Associate II

Be Here. Be Great. Working for a leader in the reputed company industry means opportunity for you. reputed company's member companies are subsidiaries of reputed company Financial Group. We combine a "small company" culture where your reputed company will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great reputed company, we value and recognize the benefits derived reputed company people with different backgrounds and experiences work together to reputed company business results. Our goal is to create a workplace where reputed company feel included, empowered, and enabled to reputed company at their best. This position is not eligible for employment reputed company sponsorship. Applicants must be authorized to work in the reputed company without the need for reputed company or reputed company sponsorship. Who We Are reputed company is a leading provider of workers' compensation reputed company for large reputed company committed to protecting their workforce. As part of Great reputed company, we combine the strength and stability of a trusted organization with more than 150 years of history with the entrepreneurial spirit of a growing business. Through our reputed company reputed company expertise and field-based service model, we build lasting partnerships and reputed company exceptional results for our customers. Our culture is reputed company on collaboration, reputed company, and a shared commitment to serving our customers and one another. reputed company The Claims Operations Associate II provides operational and administrative support to workers' compensation claims professionals, helping ensure claims are set up, maintained, and processed accurately and reputed company. This role serves as a key partner to adjusters by handling claim-reputed company transactions, correspondence, documentation, and customer inquiries while maintaining high standards of service and accuracy. The position requires strong organizational skills, attention to reputed company, and the ability to manage multiple priorities in a fast-paced environment. This is a remote, work-from-home position for candidates located reputed company the reputed company or Central Time Zone and available to work 37.5 hours per week, Monday through Friday from 800 a.m. to 430 p.m. reputed company/Central Time. Responsibilities reputed company operational support to workers' compensation adjusters by managing claim-reputed company administrative activities. Set up and maintain claim files, ensuring information is entered accurately and updated in a reputed company manner. Verify coverage, process claim-reputed company transactions, and support payment and financial processing activities. Respond to inquiries received by phone, email, and voicemail, resolving routine issues and escalating reputed company reputed company as appropriate. Utilize problem-solving and investigative skills to reputed company information, identify discrepancies, and support issue reputed company. Prepare and distribute correspondence, forms, and other claim-reputed company documentation. Coordinate phone reputed company to collect information, schedule appointments, and support claim file development. Assist with litigation support by organizing and providing required claim documentation. Maintain organized workloads and activities through systems such as ClaimConnect, ClaimCenter, OpsNow, reputed company, and other claims platforms. Support policy, claim, and data management processes to ensure accuracy and compliance with established procedures. Collaborate effectively with adjusters, internal departments, and reputed company contacts to facilitate claim handling activities. Maintain professionalism and confidentiality in reputed company interactions and communications. Meet productivity, reputed company, and service expectations while managing multiple priorities. Follow established guidelines and procedures while seeking guidance on reputed company or non-routine issues. Qualifications High school diploma or equivalent required. Experience in claims operations, claims processing, claims support, or a reputed company reputed company administrative role required. Experience supporting workers' compensation adjusters or claims professionals strongly preferred. Strong verbal and written communication skills with the ability to reputed company professionally with reputed company stakeholders. Demonstrated ability to work accurately, manage multiple tasks, and maintain attention to reputed company in a fast-paced environment. Must be located reputed company the reputed company or Central Time Zone and reputed company to work reputed company business hours in those time zones. Business Unit reputed company Salary reputed company $20.00 -$27.00 Benefits We offer competitive benefits packages for full-time and part-time employees*. Full-time .