HR Operations Administrator (II) (Chennai)

Key Accountabilities HR Systems, Data Management Employee Records - Accurately process employee lifecycle transactions within HR systems, including hires, transfers, organisational changes, compensation updates, benefits changes and terminations - Maintain accurate, complete and up-to-date employee records, documentation and personnel files in accordance with company policies, data privacy requirements and record retention standards - Manage HR workflows, approvals and case management activities, ensuring timely completion and adherence to established service standards - Serve as a first point of contact for employees and managers, responding to HR operational enquiries and resolving or escalating queries in line with established service standards and escalation pathways - Support the administration and maintenance of HR systems through accurate data entry, record updates, workflow management and user support activities - Conduct data validation and quality assurance activities to ensure high levels of data accuracy, integrity and consistency across HR systems and employee records - Support HR reporting activities through the preparation, validation and distribution of standard reports, employee data extracts and operational metrics - Maintain and administer employee documentation, including contracts, letters, employment changes and other HR-related correspondence - Support audit, compliance and governance activities through accurate record keeping, documentation management and provision of supporting information - Identify opportunities to improve administrative processes, workflows and service delivery, supporting continuous improvement initiatives and the development and maintenance of standard operating procedures and process documentation - Support pre-onboarding, onboarding and employee transition activities, ensuring a positive employee experience and timely completion of all required administrative processes - Deliver routine employee service activities, responding to HR operational enquiries and service requests through established HR Operations channels, escalating complex matters where appropriate Compliance, Audit Data Integrity - Maintain accurate, complete and compliant employee records, ensuring documentation is stored and managed in accordance with company policies, data privacy requirements and record retention standards - Support HR compliance activities through the completion of file audits, data validation reviews and routine quality assurance checks - Process and coordinate employment verification activities, including right to work checks, background screening, reference requests and other pre-employment requirements - Monitor completion of mandatory documentation and compliance requirements, escalating exceptions or risks as appropriate - Support internal and external audit activities through the preparation, validation and provision of employee records, documentation and supporting evidence - Ensure HR documentation, employee files and system records remain current, accurate and compliant with regulatory and organisational requirements - Identify and escalate data integrity, compliance or documentation issues, supporting timely resolution and corrective action - Support adherence to HR policies, procedures and operational controls through consistent administration and record management practices - Support local employment compliance activities including right-to-work verification, background screening, mandatory documentation and onboarding compliance requirements where applicable Payroll Benefits Coordination - Support payroll administration activities across designated jurisdictions, ensuring payroll inputs, employee changes and supporting documentation are submitted accurately and in line with payroll processing timelines, working closely with payroll teams and providers as required - Coordinate employee benefit administration activities across supported jurisdictions, including enrolments, amendments, leavers and provider notifications - Support ongoing administration, reporting and reconciliation activities for international employee benefit programmes, ensuring accurate employee and provider records are maintained - Coordinate benefits invoicing, eligibility reporting and reconciliation activities, identifying and escalating discrepancies where required - Respond to routine payroll and benefit related enquiries from employees and managers, liaising with payroll teams, HR stakeholders and external providers as required, and escalating complex issues through established escalation pathways - Maintain accurate payroll and benefits records, documentation and process controls in accordance with organisational requirements - Coordinate timely communication of employee lifecycle changes to Payroll and other HR stakeholders to support accurate payroll processing across supported jurisdictions HR Reporting Data Support - Prepare and distribute .