International Voice Process UK

We are looking for experienced International Voice Process Executives for a UK customer service process. The selected candidates will be responsible for handling customer calls, understanding queries and providing appropriate assistance while maintaining service and quality standards. International Voice Process experience is mandatory for this position. Key Responsibilities Handle inbound and outbound customer calls as per process requirements. Assist UK customers with their queries and service-related concerns. Understand customer requirements and provide accurate information. Maintain professional communication throughout the call. Follow defined customer service and quality standards. Update customer information and call details accurately. Escalate complex issues to the appropriate team when required. Meet assigned productivity and quality parameters. Requirements 12th pass or above. Previous International Voice Process experience is mandatory. Good spoken and written English communication. Comfortable communicating with UK customers. Good listening and problem-solving skills. Ability to work in a voice-based customer service environment. Comfortable working in rotational shifts, including night shifts. Salary CTC: Up to 5.3 LPA Approx. In-Hand: 36,000 per month Salary may vary depending on relevant experience, interview performance and company salary structure. Interview Process The selection process consists of: HR Interview VNA / Voice Assessment Operations Interview Process UK TalkTalk Service Employment Type Full-Time Experience International Voice Process experience is mandatory. How to Apply Candidates who meet the eligibility criteria and have relevant International Voice Process experience can apply for this position. Compensation: 35,000.00 - 37,000.00 per month Benefits: Commuter assistance Provident Fund Work Location: In person .