Remote German C1 Inbound Support Freelancers

100% Remote Work Worldwide (Excluding Germany) Hey Contact Heroes is launching a new, expanded inbound customer service project for a major, well-known mobile network provider, focused on prepaid customers. Were seeking dependable and motivated freelancers from around the world who live outside Germany and want to support us long-term in inbound customer service. If you live and work outside Germany and want to work remotely as an independent freelancer, this is the perfect opportunity for you. Tasks / What to expect: Handling inbound calls about prepaid products, plans, SIM cards, top-ups, and basic technical questions A professional project setup with dedicated points of contact Flexible working hours within the project scopeyou choose when you work Payment per hour or per productive minute (depending on the project model) 100% remote workwork from anywhere in the world (except Germany) Qualifications: 1. Legal and formal requirements: Freelance/independent contractor status in your country of residence Residence outside Germany Ability to issue proper invoices for international clients (including us) according to local legal requirements Compliance with tax obligations in your country 2. Professional and personal requirements: German language proficiency at C1/C2 level Experience in telephone customer support is a plus Independent working style and strong organizational skills Commitment to the project over the long term 3. Technical requirements: Stable internet connection (at least 50 Mbit/s) Headset, two monitors, webcam, and a powerful computer A quiet, private home office space with no third-party access or visibility Secure use of web-based tools Benefits: Your advantages: A long-term, large-scale project with consistent workload Attractive and fair compensation based on the project model Personal support from an experienced team High flexibilityyou set your schedule Ready to become a hero Apply nowwe look forward to welcoming you to the project! .