Account Executive, SMB

Job Type Full-time Description About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level responding to reviews, updating listings, publishing content, and driving conversions. Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2s 2026 Best Agentic AI Products list appearing alongside the worlds leading AI companies. Were expanding rapidly into enterprise, with growing adoption across large, multi-location brands. What You'll Do: Would be dealing with Small Businesses in the North American MarketWould be handling meetings set by the SDRsBuilding and maintaining a solid pipeline for an efficient Middle & Bottom of the FunnelPrioritizing Impactful Discoveries, Mastering Demos and High ClosuresMaintain lasting relationships with clients by understanding their focus and anticipating their needsCoordinate internal and external resources to expedite workflowManage communications for critical deals between upper management and relevant stakeholdersStay current with company offerings and industry trendsOversee and achieve organizational goals while upholding best practices Responsibilities Solve problems for clients by understanding and exceeding their expectationsIllustrate the value of products and services to create growth opportunities; compile and analyze data to identify trendsPerform strategic prospecting - Follow ups, personalized communications, proposals, contracts, etcIdentify potential bottlenecks prior and come up with solutions to mitigate frictionFollow up with clients regularly to ensure needs are being met and to identify opportunitiesBuilding a solid pipeline by having prioritizing a value based model/approach towards prospects and ensuring high MOFU & BOFU Requirements Experience as a B2B SasS Account Executive to North American markets is mandateAbility to manage multiple accounts while seeking new opportunitiesAbility to understand client needs and negotiate costs and servicesProficiency with CRM software and an aptitude for learning new systemsBachelors degree (or equivalent) in business or related disciplineProficiency in EnglishHighly well versed in verbal and written communicationExperience developing internal processes and filing systems Why Youll Join Us Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build and into how we operate as a team were not just keeping up with the future, were defining it. Here, youll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, youll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it. .