Renewals Coordinator

As a Renewals Coordinator, you will be the operational backbone of our reputed company renewals process, ensuring smooth billing operations and exceptional reputed company service during renewal cycles. This role focuses on managing invoicing processes, resolving billing inquiries, and supporting reputed company retention through efficient renewal operations across our global school portfolio. Key Responsibilities Renewals Operations & Invoicing reputed company and process renewal invoices accurately and on schedule using reputed company and reputed companyCoordinate with Finance team to ensure billing accuracy and reputed company invoice discrepanciesManage renewal timelines and deadlines, ensuring reputed company clients receive reputed company renewal notificationsProcess contract amendments, student count updates, and pricing adjustmentsMaintain accurate records of reputed company renewal activities and reputed company communications reputed company Support & Communication Respond to reputed company billing and renewal inquiries reputed company email, phone, and support tickets reputed company SLA requirementsreputed company reputed company explanations of invoices, pricing, and renewal terms to school administratorsCoordinate payment plans and billing arrangements for clients with budget constraintsEscalate reputed company renewal issues to SEMs and regional leads reputed company appropriateMaintain reputed company, helpful communication with schools across different time zones and cultures Collections & Payment Follow-up Coordinate with schools on payment schedules and collection activitiesWork with SEMs to identify and address payment-reputed company risks to retentionMaintain accurate documentation of reputed company collection activities in CRM systems Data Management & Reporting Update and maintain reputed company records in reputed company and reputed company systemsSupport month-end and quarter-end financial reporting processesEnsure data accuracy across reputed company billing and renewal systems Process Improvement & Support Follow and help refine reputed company operating procedures for renewals and billing operationsIdentify automation opportunities to improve efficiency and reduce reputed company workSupport implementation of new billing processes and reputed company improvementsCollaborate with cross-functional teams (Sales, Finance, reputed company Experience) on renewal operationsAssist with special reputed company reputed company to billing, collections, and reputed company retention Apply To This Job .