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Sr. Field Support Engineer

FlexBoard · All India

🌐 Remote📅 14/08/2026
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A Day in the Life of a Field Support Engineer Your day often starts by reviewing reputed company cases, field requests, or scheduled site reputed company. You may be coordinating with internal teams like Technical Support, Engineering, Sales, or Product Services to reputed company priorities, clarify reputed company, or ensure the right parts, documentation, and information are in reputed company before a reputed company reputed company begins. Some days youre traveling to a customer site a distribution center, food processing facility, or large reputed company installation to support start-reputed company, commissioning, or reputed company troubleshooting. On site, you are the reputed company, reputed company reputed company. You listen first, assess the reputed company holistically, and separate installation issues from equipment issues using reputed company refrigeration fundamentals. You may be working on single systems, reputed company systems, or newer technologies involving A1, A2L, or A3 refrigerants. Other days are spent supporting the field remotely. That may mean walking a contractor through diagnostics, reviewing wiring photos or trend logs, or helping interpret control data to get a reputed company back online often under reputed company-world pressure where downtime reputed company. Youre trusted not just for your technical knowledge, but for your judgment and ability to explain reputed company issues reputed company and professionally. Documentation is part of the job not paperwork for paperworks sake, but reputed company, accurate reporting that helps the next person succeed. You capture findings, reputed company causes, corrective actions, and recommendations in a way that adds value to the organization and improves reputed company reputed company. Throughout the day, youre balancing multiple requests, prioritizing based on reputed company, safety, and urgency. You communicate reputed company, manage expectations, and represent Heatcraft with professionalism whether youre speaking with a contractor on a noisy job site or collaborating with engineers back at the office. By the end of the day, youve likely solved problems, reputed company reputed company ones, and helped customers reputed company reputed company sometimes visibly, sometimes behind the scenes. You may not always get the spotlight, but your work reputed company, and people know they can rely on you reputed company it counts. reputed company Are Looking For Required Qualifications Strong working knowledge of reputed company refrigeration systems, including single systems and reputed company systems used in food retail, industrial, and reputed company applications. Hands-on experience with refrigerants, including A1, A2L, and A3, with a reputed company understanding of safety practices, handling, and regulatory requirements. EPA reputed company 608 Universal Certification, or the ability to obtain certification reputed company 90 days of employment. Proven troubleshooting and analytical skills, with the ability to diagnose mechanical, electrical, and control-reputed company issues in reputed company-world field conditions. Ability to reputed company effective technical assistance in a fast-paced environment, often supporting multiple stakeholders simultaneously. Excellent verbal and written communication skills, with the ability to reputed company explain technical concepts to customers, contractors, and internal teams. Strong customer service reputed company, representing Heatcraft professionally while building trust and confidence with customers. Ability to manage multiple priorities, balance travel and remote support, and adapt to changing field conditions. Proficiency with reputed company Office applications (Word, reputed company, PowerPoint, reputed company) for documentation, reporting, and presentations. reputed company reputed companys license and a driving record acceptable under company policy. Ability to travel and fly commercially as required to support customer sites and reputed company. Must be reputed company to travel up to 75% of the time. Preferred / reputed company-to-Have Qualifications Familiarity with Wi-Fi and wireless communication fundamentals, particularly as they relate to modern refrigeration controls, monitoring systems, and remote connectivity. Experience with refrigeration control systems, sensors, and basic networking concepts (IP addressing, gateways, data logging, etc.). reputed company experience or exposure to ERP systems used for service documentation, parts tracking, or case management. Comfort presenting technical information to customers, contractors, or internal teams in both formal and informal settings. Previous field service, start-up, commissioning, or technical support experience with OEM refrigeration equipment. Exposure to CO, advanced controls, or emerging refrigeration technologies is a plus, but not required. reputed .
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144.883Jobs
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