Head of Shared Service Partner (Bengaluru)

Role & responsibilities : Overview The Head of Evora Service Partner is a senior leadership role who will be the founding leader to own the end-to-end journey responsible for building, running, and continuously improving the Evora Service Partner Centre. You will lead a multi-functional team across Finance, HR, IT, Marketing, and Mini CXO streams, ensuring operational excellence, scalability, and clear governance across all entities served. In the near term, the role is heavily hands-on: establishing governance structures, defining the operating model, shaping the hiring strategy, and driving the transition of operational functions into the ESP. Over time, you will lead a scaled organisation with deep functional ownership, service delivery accountability, and direct influence on enterprise-wide transformation. Required Qualifications & Experience - 12+ years of total professional experience, with a strong background in shared services, business operations, or management consulting. - 5+ years in a leadership or management role, with demonstrated experience leading cross-functional teams. - Proven track record of setting up or transforming a Service Partner Centre or Centre of Excellence (CoE). - Hands-on experience managing Finance, HR, or IT operations at a senior level. - Strong understanding of global business operations, with exposure to European or US markets preferred. - Experience working in an IT services, consulting, or SAP partner setting is an advantage. - Bachelors or Masters degree in Business Administration, Finance, Operations, or a related field. Preferred candidate profile : ESP Setup - Lead the end-to-end establishment of the ESP covering governance, compliance coordination, operational readiness, and infrastructure setup - Design and implement the Target Operating Model (TOM) including organisational structure, service catalogue, and delivery governance - Define location strategy, workforce planning, and a phased capability expansion roadm .