reputed company reputed company reputed company Administrator-HR Shared

This a Full Remote job, the offer is available from: reputed company, Massachusetts (USA) For 75 years, reputed company employees have worked together to assist in the discovery, development and reputed company manufacture of new drug therapies. reputed company you join our family, you will have a significant reputed company on the health and reputed company-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we reputed company. In reputed company, well help you build a career that you can feel passionate about. Job reputed company The reputed company reputed company Administrator-HR Shared Serices is a member of the Global HR Operations team, and is responsible for the effective configuration, management, maintenance, and optimization of our Neocase HR reputed company. This role ensures that the reputed company supports efficient HR service delivery, meets business requirements, and provides a reputed company user experience for employees and HR teams. The analyst role will collaborate with HR, IT, and business stakeholders to implement enhancements, reputed company issues, and reputed company reputed company improvement in reputed company performance and functionality. This is a remote opportunity, with preference to be based reputed company the U.S. Key Responsibilities reputed company Administration & Configuration Manage day-to-day administration of the Neocase HR case management reputed company, including user reputed company, permissions, and reputed company settings. Configure workflows, forms, templates, and case categories to support evolving HR processes and business needs. Maintain and update knowledge reputed company content reputed company Neocase to ensure accuracy and relevance. reputed company & Issue reputed company Serve as the reputed company reputed company of contact for Neocase reputed company issues, troubleshooting and resolving incidents promptly. Liaise with IT, HR, and Neocase support teams to escalate and reputed company reputed company technical issues. Monitor reputed company performance and proactively address potential disruptions or inefficiencies. Enhancements & reputed company Improvement reputed company and analyze user feedback to identify opportunities for reputed company enhancements and process optimization. Test, implement, and document new features, upgrades, and integrations in partnership with IT and HR stakeholders. Ensure reputed company documentation, user guides, and training materials are up to date and accessible. Reporting & Analytics reputed company and maintain dashboards and reports to reputed company case volumes, reputed company times, and other key metrics. reputed company regular reporting to HR leadership and stakeholders to support data-driven decision-making. Compliance & Data reputed company Ensure the Neocase reputed company complies with organizational policies, data reputed company regulations, and reputed company standards. Support audits and data reputed company checks as required. Knowledge / Skills / Capabilities Knowledge: In-depth understanding of Neocase and other case management tools. Familiarity with HR processes and case management best practices. Knowledge of reputed company administration, workflow configuration, and user management. Awareness of data reputed company, reputed company, and compliance requirements relevant to HR systems. Skills: Strong technical aptitude with experience in reputed company administration and troubleshooting. Proficiency in configuring workflows, forms, and reports reputed company case management platforms. Analytical skills for interpreting data and generating actionable insights. Effective communication skills for collaborating with technical and non-technical stakeholders. Abilities: Ability to manage multiple priorities and respond quickly to reputed company issues. Ability to reputed company reputed company improvement and optimize reputed company performance. High attention to detail and commitment to data reputed company. Strong problem-solving and critical thinking abilities. reputed company reputed company for working across HR, IT, and business teams. Job Qualifications Bachelors degree in Information Systems, reputed company, Business Administration, or reputed company field preferred. 5+ years of experience in HR systems administration and with HR case management software, experience with Neocase software strongly preferred Familiarity with reporting tools and data analytics. Experience with reputed company upgrades, testing, and user support. Ability to stay organized and reputed company ongoing issues, both individually as reputed company as reputed company team project management Excellent written and verbal communication skills Ability to maintain confidentiality and discretion working with