Operations Support Assistant

Job Title Title: Operations Support Assistant Department: Academic Location: Sector - 62, Noida, India About the Role Introduction the why This role offers a great opportunity to be at the centre of day-to-day office operations, supporting essential administrative and IT coordination activities. It is ideal for individuals looking to build a strong foundation in operations, workplace management, and cross-functional collaboration within a global organization. As many candidates exploring this role may already be working, this position provides a positive career move by offering exposure to multiple functions including IT, HR, procurement, and facilities management. It enables you to develop operational expertise while supporting the smooth functioning of a dynamic office environment aligned with organizational goals. The role is particularly interesting as it combines administrative coordination with hands-on IT support, vendor interaction, and employee-facing responsibilities. Youll engage with workplace teams, IT systems, and operational processes, contributing directly to an efficient and well-supported office environment. Opportunity the what In this role, you will manage a variety of administrative and IT support activities, ensuring seamless day-to-day office operations. Key responsibilities include: Managing office supplies, tracking inventory, and maintaining accurate records Supporting reporting, documentation, and operational record-keeping Coordinating with facility management for office upkeep and workplace changes Collaborating with workplace teams on events and facility-related initiatives Monitoring and managing employee attendance systems, ensuring accuracy and timely updates Maintaining employee seating plans and coordinating guest arrangements IT and Technical Support: Acting as the primary point of contact for IT-related issues in the office Facilitating resolution of hardware, software, and network issues Escalating unresolved issues to IT teams and following up for closure Acting as a liaison between end-users and IT teams Managing IT inventory, including tagging assets and maintaining stock records Coordinating procurement requirements and handling vendor interactions Managing stock receipt, storage, and invoice handover for payment processing Supporting joiner and leaver IT asset allocation and return Liaising with GTSD and AWFIS teams for network, printing, and access issues Coordinating site access for IT engineers when required Cross-functional collaboration: Partnering closely with HR, IT, and SAP teams for administrative and operational needs Supporting onboarding and offboarding processes from an admin and IT perspective Impact of the role: Ensures smooth functioning of daily office operations Improves employee experience through efficient support systems Maintains operational accuracy and timely issue resolution Supports cross-functional alignment across HR, IT, and facilities About You Essential Criteria Basic knowledge of Windows/Mac OS Good working knowledge of MS Office tools Strong record-keeping and organizational skills Good English language and communication skills High attention to detail and ability to follow instructions accurately Ability to respond promptly and manage tasks efficiently Desirable Criteria Familiarity with attendance and facility management tools Understanding of IT ticketing systems Queries Please contact aarti.rana@oup.com with any queries relating to this role. Salary Dependent on skills and experience Please apply on Careers.oup.com. .